bep@quintro.uucp (Bryan Province) (11/28/90)
Has anyone else been having problems with INSTANT Apollo? Their service has
been rotten. We've had to wait several weeks for DQC cables to arrive. We
broke one and couldn't use one of our workstations for that time. But our
recent fiasco takes the cake. We placed an order for 3 port serial
connectors on 10/25/90. We were told that we could expect delivery within a
few days (INSTANT Apollo, right?). A week after that deadline passed I
called back and found out that they were on back order and would be in on
11/19/90. They have no means of informing customers of this. Today I called
them (11/26/90) and they said it would be another week (yea, right!).
I suggest going ANYWHERE else if you really need networking hardware quickly.
I used to be very impressed with instant Apollo but since the HP takeover
they still haven't got their parts situation straightened out. I would
suggest trying Halmark Electronics in Earth City, MO. (800) 325-1021. I've
gotten real good sales support from them in the past. I realize that back
orders do happen but at least they could have been more up front about it
when the order was placed or at least notify us.
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Bryan Province Glenayre Corp. quintro!bep@lll-winken.llnl.gov
Quincy, IL
"I've fallen, and I can't get up!" - Buster Douglasetb@milton.u.washington.edu (Eric Bushnell) (11/28/90)
I had the same experience with a DQC cable. I now keep a spare one around. They've been reasonably "instantaneous" otherwise. About the serial cable: If that's the 1-to-3 splitter, did you also get hit with near tripling of the price? The thing now costs $325. Seems excessive to me. Eric Bushnell UW Civil Engr etb@milton.u.washington.edu
bep@quintro.uucp (Bryan Province) (11/29/90)
In article <11780@milton.u.washington.edu> etb@milton.u.washington.edu (Eric Bushnell) writes: >I had the same experience with a DQC cable. I now keep >a spare one around. My solution also. >They've been reasonably "instantaneous" otherwise. I haven't ordered anything else recently. >About the serial cable: If that's the 1-to-3 splitter, >did you also get hit with near tripling of the price? >The thing now costs $325. Seems excessive to me. > >Eric Bushnell >UW Civil Engr >etb@milton.u.washington.edu No I haven't heard THAT price yet. The ones I ordered in October were $129. How can they possibly justify almost tripling the price. Looks like we may be making our own from now on. -- --=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-- Bryan Province Glenayre Corp. quintro!bep@lll-winken.llnl.gov Quincy, IL "I've fallen, and I can't get up!" - Buster Douglas
heffron@falstaff.css.beckman.com (Matt Heffron) (12/01/90)
In <11780@milton.u.washington.edu> etb@milton.u.washington.edu (Eric Bushnell) writes: >About the serial cable: If that's the 1-to-3 splitter, >did you also get hit with near tripling of the price? >The thing now costs $325. Seems excessive to me. Here is the wirelist for the Apollo serial cable we came up with here (thanks to Steve Phillips here for this): Wire list for Apollo serial pigtail connector - 010338 Rev.00 The tail consists of a DB-25 pin male and the pig consists of three DB-25 pin females "co-housed" two "pigs feet" away. Tail Pig sio1 sio2 sio3 ---- -------------------- 1 1-1 2-1 3-1 2 1-2 3 1-3 4 1-4 5 1-5 6 n/c 7 1-7 2-7 3-7 8 1-8 9 3-3 10 3-5 11 n/c 12 2-2 13 2-3 14 2-4 15 2-5 16 2-8 17 n/c 18 2-20 19 3-20 20 1-20 21 3-2 22 n/c 23 3-4 24 n/c 25 3-8 End of wire list. -- Matt Heffron heffron@falstaff.css.beckman.com Beckman Instruments, Inc. voice: (714) 961-3128 2500 Harbor Blvd. MS X-11, Fullerton, CA 92634 Cute saying/disclaimer in development.