[comp.sys.apollo] Problems with Series 400 monitors

sl11@prism.gatech.EDU (LIEBESKIND,SUSAN H) (06/14/91)

We've bought a few of the 400s and 400t machines, and have 
noticed a bad flicker on all of the monitors that we never
had on our Apollos.  I understand that these machines use 
a 60 hz HP monitor (1280 color, model #98754A) and our 
Apollos use a 70 hz monitor.  This flicker is apparent in
color or monochrome modes, with the room lighting on and 
off, and through all ranges of contrast, brightness, etc.

Can anything (short of the $10,000 upgrade per machine
suggested by our HP rep) alleviate this problem?  If we
swap monitors with HP enough, could we eventually get one
with a more persistent phosphor?

We can now add migraines and eye strain to our carpal tunnel
and back problems.

If anyone can help or commiserate, please post a reply or 
respond to: 
              Stuart McRae  
              Georgia Tech Research Institute
              Atlanta, GA 
              (404) 853-0942 

              email: stuart@prism.gatech.edu

**********************************************
Please send all responses to stuart@prism.gatech.edu.
**********************************************

Thanks.

Susan


-- 
LIEBESKIND,SUSAN H
Georgia Tech Research Institute, GTRI/CSITL,  Atlanta Georgia, 30332
uucp:	  ...!{decvax,hplabs,ncar,purdue,rutgers}!gatech!prism!sl11
Internet: sl11@prism.gatech.edu

mike@bellcorebellcore.com (Mike Lukacs 21341) (06/15/91)

In article <31321@hydra.gatech.EDU>, sl11@prism.gatech.EDU
(LIEBESKIND,SUSAN H) writes:
|> 
|> We've bought a few of the 400s and 400t machines, and have 
|> noticed a bad flicker on all of the monitors that we never
|> had on our Apollos.  I understand that these machines use 
|> a 60 hz HP monitor (1280 color, model #98754A) and our 
|> Apollos use a 70 hz monitor.  This flicker is apparent in
|> color or monochrome modes, with the room lighting on and 
|> off, and through all ranges of contrast, brightness, etc.
|> 
|> Can anything (short of the $10,000 upgrade per machine
|> suggested by our HP rep) alleviate this problem?  If we
|> swap monitors with HP enough, could we eventually get one
|> with a more persistent phosphor?
|> 
|> We can now add migraines and eye strain to our carpal tunnel
|> and back problems.
|> 
|> If anyone can help or commiserate, please post a reply or 
|> respond to: 
|>               Stuart McRae  
|>               Georgia Tech Research Institute
|>               Atlanta, GA 
|>               (404) 853-0942 
|> 
|>               email: stuart@prism.gatech.edu
|> 
|> **********************************************
|> Please send all responses to stuart@prism.gatech.edu.
|> **********************************************
|> 
|> Thanks.
|> 
|> Susan
|> 
|> 
	We Have several of these, and although the flicker IS slightly
	worse than the earlier machines, only one person complained.
	HIS WAS A SPECIAL CASE!  Because you say that your problems are
	unaffected by luminance level, you may have the same sort of 
	problem.  The new 1280*1024 color monitors used on the 400 series
	machines are made by Sony and are Trinitrons.  This means that the
	color electron beam control shadow mask which stretches across the
	front of the tube just behind the phosphors is a parallel set of 
	wires instead of a foil full of holes.  This has some advantage 
	for brighter displays and easier convergence, but has one large
	disadvantage; they are VERY vibration and shock sensitive.
	You can demonstrate this by hitting the side of the monitor with
	your hand while watching a screen full of text.  After you hit it 
	can see ripples go across the screen and die out over about one
	second.  The person who complained about the flicker on his monitor
	was in a room near the main air return of the building, and there 
	was a barely perceptible vibration in his floor and his desktop.
	this was enough to BADLY upset the trinitron monitor.  Three solutions
	are possible, either isolate the monitors from the source of the 
	vibration with rubber "typewriter pads" or other such mounts, or 
	find and stop the source of the vibration, or replace the monitors
	with the 1280*1024 high res option monitor that was used with the
	DN4500 (these will work, I have tried it) that monitor was not a 
	trinitron.  HP/Apollo or Mentor or whoever your supplier/servicer is
	may be amenable to this last solution as a no cost swap, because
	the Sony monitors are actually usually more expensive than the
	older variety.
				Good Luck,
					Mike Lukacs

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