philip@cel.cummins.com (Philip D. Pokorny) (06/18/91)
John Tompson writes: > We recently recieved our DSEE 4.0 upgrade, with a new graphical interface (X), > heterogeneous building and debugging, concurrent builds in a heterogeneous > environment, new distinctions for build rules (prism_elements), reference paths, > split pools, auto-retry on builds, builder lists, proper $SHELL variable > use, etc. etc. etc. In short, a neat new toy to play with. > > We also received the new(?) documentation for DSEE. The manual on "Getting > Started With the Domain Software Engineering Environment (DSEE)" is from July > 1988. It's for rev 3.3, and except for an HP binder page, it appears to be > the same. Oh well, maybe they don't want us to get started with the new > features. Of course, the illustrations will be wrong, but.... > > The manual on "Using the Domain Software Engineering Environment (DSEE)" is > indeed from April, 1991. It seems to be for DSEE 4.0, and although I haven't > done more than scan it, it seems to be correct. > > The "Domain Software Engineering Environment (DSEE) Command Reference" manual, > however, is from April, 1987. Except for a new HP cover sheet, it is the > same manual as the 3.3 version, which is the same as the version that > was in use on SR9.7 (and before?)!!! It does not have any of the new features > documented; it gives no help for doing anything new; it doesn't even tell > you how to complain right!!!! (It offers information on the 'crucr' program.) I'm not sure what manuals you got, but they certainly don't sound like the one's we got with our DSEE 4.0 upgrade... Just for reference the order numbers from the manuals we have are: Getting Started: 008788-A01 Using DSEE: 015798-A00 DSEE Reference: 003016-A00 The getting started manual contains lots of pretty pictures of the new interface, the reference manual has descriptions of the new model directives (like host_type) so these would seem to describe the new DSEE 4.0... Perhaps someone made a mistake and sent you the wrong manuals... I'm *sure* someone at HP would be happy to see you get the right manuals... Sincerely, Philip Pokorny philip@cel.cummins.com :)
thompson@PAN.SSEC.HONEYWELL.COM (John Thompson) (06/19/91)
Well, it appears that we got shipped the wrong version of the DSEE manuals. We have a weird shared-maintenance agreement with HP through an internal division, so I don't know where along the line we got the old manuals. It sounds like the ink may have been drying on the new books when they filled our order. I opened up a ticket w/ HP's hotline at roughly the same time (through our internal support group), and everybody at HP ran around taking care of the problem and keeping in synch with each other and in touch with me!! I'd like to publicly thank Joe Daigle and Rick Conti at HP/Apollo. They were extremely helpful in tracing the problem and getting a solution in the wings (the manuals haven't yet arrived, of course). It's people like them that make me think that maybe HP will survive. Thanks again for all the help and info. -- jt -- John Thompson Honeywell, SSEC Plymouth, MN 55441 thompson@pan.ssec.honeywell.com Avoid the rush -- Procrastinate Now!
wjw@ebh.eb.ele.tue.nl (Willem Jan Withagen) (06/19/91)
In article <9106181919.AA08291@pan.ssec.honeywell.com>, thompson@PAN.SSEC.HONEYWELL.COM (John Thompson) writes:
=>
=> Well, it appears that we got shipped the wrong version of the DSEE manuals.
=> We have a weird shared-maintenance agreement with HP through an internal
=> division, so I don't know where along the line we got the old manuals. It
=> sounds like the ink may have been drying on the new books when they filled
=> our order.
=>
=> I opened up a ticket w/ HP's hotline at roughly the same time (through our
=> internal support group), and everybody at HP ran around taking care of the
=> problem and keeping in synch with each other and in touch with me!!
=>
=> I'd like to publicly thank Joe Daigle and Rick Conti at HP/Apollo. They
=> were extremely helpful in tracing the problem and getting a solution in
=> the wings (the manuals haven't yet arrived, of course). It's people like
=> them that make me think that maybe HP will survive.
=>
[Read with voice tuned to pity]
How come we usually have good experiences with direct contact to the
'working classes' at HP/Apollo?
Is it because they care, and most of the management thinks that
Apollo-users are just losers?
[End of tuned voice]
I enquired about snakes with my sales rep. [ which are still called
HP Apollo 9000/700's :{ ] And he also gave me this slick looking brochure
called: Domain/OS and HP OSF/1: Interoperability and Operating System
Evolution. Put this one next to the open letter and you'll die of laughter.
The whole thing is a joke, but allow me some quotes:
The strategies and products outlined in this summary definitively prove
why HP is a leader in providing the right solution for workstation users,
AND how HP continues to lead the workstation marketplace in the coming
years while continuinig to protect our customers system investment.
[I guess that you'd read our as HP before the overtake.]
on page 4 is a figure which suggest that OSF/1 is going to have a DM
'like' editor.
[ They mean to say that's it's also in a window, right? ]
Would you like to know what they write about Domain/OS:
[no joke, neither made up]
Domain/OS already offers the best distributed computing environment with
the highest level of workstation interoperability in the industry. It is a
very mature product that is considered the Cadillac of workstations operating
systems. But, in order to make Domain/OS a full partner in the hetrogenious
computing environment to today, there's still work to be done.
This comes from the first 5 pages, and there are 30 in total.
The only thing that might rescue HP/Apollo for apollo users is the fact that
the make a fast 'BOX' at the moment. But I don't think it any different from
a SUN. Which are plenty at our Univ. and might be a very good next choice.
Willem Jan
--
Eindhoven University of Technology DomainName: wjw@eb.ele.tue.nl
Digital Systems Group, Room EH 10.10
P.O. 513 Tel: +31-40-473401
5600 MB Eindhoven The Netherlands