perl@pbseps.UUCP (Richard Perlman) (10/10/89)
Since I made public my beef with Sequent when they wern't fixing
our problems with the "lp" spooler, I should also let you know
that they FIXED it.
After getting only cursory response from Sequent on help calls
and a Usenet posting I sent a letter to their CEO -- that got
attention -- he reads "bugmail" too I wass told. They assigned
the problem to "engineering" found a number of problems and
issued a "fix". Unfortunatly, the "fix" didn't work on our
machine. Next, Sequent had two software engineers (is that
the same as a programmer) here on-site for a full day. They
located three bugs and nailed the problems we had been having.
We have been running the fix for a month with NO further
problems. I understand it will be in the next release of DYNIX.
Thank you Sequent!
--
Richard Perlman * perl@pbseps.pacbell.com || {ames,sun,att}!pacbell!pbseps!perl
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