ittfb@dcatla.UUCP (Thomas F. Blakely) (04/14/88)
We are considering going to 3rd party service on our Sun equipment, mostly because Sun won't cover so much of what we are planning to buy (8mm tape, 3rd party drives, etc.). We've been real pleased with the service (on hardware anyway) that we've gotten from Sun (good response time, minimal down time, etc.) and we're a little leery of 3rd party service. Thus we are seeking the experiences of others who are currently using (or have used in the past) 3rd party service vendors (we are primarily looking for maintenance contracts equivalent to Sun's "on-site" level). We are especially interested in anyone's experience with Motorola Service, as they are claiming to have exactly what we want. Thanks in advance, Tom Blakely DCA, Inc. (404)442-4866 gatech!dcatla!ittfb