bouchard@SG1.CHEM.UPENN.EDU (Donald Bouchard) (12/01/89)
I have previously posted this to comp.peripherals.printers and thought that the way I described the problem was incomplete so I am re-posting this to the appropriate group with more detail. I am having the following problem with an Apple LaserWriter I. (not a Plus) When using the paper tray, the printer does not stop loading paper. Under normal circumstances, when a single page is printed, one piece of paper is fed through the printer. After that page is printed, the paper path should be clear, because no more sheets are fed into the paper path. The problem I am observing is while paper is fed through print engine subsequent pieces of paper are loaded into the paper path, causing jams and unreliable service. The printed page is fine but we can print out only a single page and we have wasted paper in the process of trying to figure out what is wrong. Has anyone seen a similar problem and can a fix be suggested? This printer still has a lot of life and I hate to take it out of service. Any help would be much appreciated. Donald Bouchard Internet: bouchard@sg1.chem.upenn.edu Department of Chemistry AT&T: (215) 898 4886 University of Pennsylvania Philadelphia, PA 19104-6323 "Would you like to know what I think of the IBM?", she asked. "No ma'am, just the VAX".
briand@tekig5.pen.tek.com (Brian Diehm) (12/05/89)
>I am having the following problem with an Apple LaserWriter I. (not a Plus) >The problem I am observing is while paper is fed through print >engine subsequent pieces of paper are loaded into the paper path, >causing jams and unreliable service. > >Has anyone seen a similar problem and can a fix be suggested? This >printer still has a lot of life and I hate to take it out of service. We have experienced the same problem with one of our LaserWriter Plusses (which has the same mechanism as your printer). We called our service people, who had it fixed within a day. They muttered something about a module with worn rollers. . . -- -Brian Diehm Tektronix, Inc. (503) 627-3437 briand@tekig5.PEN.TEK.COM P.O. Box 500, M/S 39-383 Beaverton, OR 97077 (SDA - Standard Disclaimers Apply)