[comp.os.vms] Interactive Remote Assistance

STEWART@WILLIAMA.BITNET (Henry) (07/01/87)

Dear Ones,

I am searching for a software package that will allow my staff and I
to assist remote/distributed users.  We are seeking a package that
will allow us to "attach" our session to that of an end-user so that
we "see" what is displayed on their terminal.

Clyde Digital sells a package called Control ($4,000+) which does all
that we would like but we are hoping someone out there knows of a
public domain package.  We are on a cluster using DECservers.  There
is a package on the '84 VAXSIG tape called ? (can't remeber the name)
but it apparently doesn't work over DECservers.

Any ideas?

Henry Stewart, Director Administrative Computing, Williams College
STEWART@WILLIAMA
(413) 579-2093