[comp.os.vms] Problem with PRO-380 console REV 5 on 8530

system@CUGSBVAX.BITNET (01/20/88)

It must be at least 6 months now since we upgraded our 8500 cpu
to an 8530 with the replacement of console (PRO-380) microcode to
version 5 (DEC call it Revision E) by swapping the 32 megabyte
RD52 disk drives.

The problem arises when the console lose power:  While powering
up, at least what I have determined (guessed) is the RD52 has not
come up to speed before the PRO-380 CPU try to access it, thus
the PRO-380 thinks there is no hard drive and try to boot from
the floppy and draw a the picture of a floppy with a question
mark on the PRO-380 screen with some error code.  We have swapped
the controller, several RD52's and even a new PRO-380, the problem
still persist. Has anyone seen this symptoms before on their
8500, 8530, 8700 or 8800 ?

The only way to overcome this problem and it is NO SOLUTION is to
power up the PRO-380, wait till the RD52 come up to speed, power
if off and wait about 2.5 seconds and power it on again, by this,
it is hope that the RD52 will not have spin down and be able to
boot up.  Have anyone any better idea?  DEC field service has not
been too responsive into solving this problem, especially when
auto start up and auto everything flag is set and power outage
occur and the 8530 is dead in the water because the PRO-380 will
not boot.


L. T. Lee
System Manager
system@cugsbvax.bitnet

deh%kiewit.DECnet@v1.DARTMOUTH.EDU ("KIEWIT::DEH") (01/22/88)

>It must be at least 6 months now since we upgraded our 8500 cpu
>to an 8530 with the replacement of console (PRO-380) microcode to
>version 5 (DEC call it Revision E) by swapping the 32 megabyte
>RD52 disk drives.
>
>The problem arises when the console lose power:  While powering
>up, at least what I have determined (guessed) is the RD52 has not
>come up to speed before the PRO-380 CPU try to access it, thus
>the PRO-380 thinks there is no hard drive and try to boot from
>the floppy and draw a the picture of a floppy with a question
>mark on the PRO-380 screen with some error code.  We have swapped
>the controller, several RD52's and even a new PRO-380, the problem
>still persist. Has anyone seen this symptoms before on their
>8500, 8530, 8700 or 8800 ?
>
We had a similar problem.  After a power failure, the 8530 would not
boot.  All indications from the PRO 380 were that the disk or disk
controller were failing.  Replacing the RD52 with the REV 4 disk that
had been used after the 8500 to 8530 upgrade did not solve the problem;
replacing the PRO disk controller did not solve the problem...  The
system finally did boot and the FE left, but it failed a few hours later
and sat most of the night.

The next day the system would sometimes boot, but not reliably.  Another
FE got involved and looked at the board errors that were reported by the
8530 when it did try to boot, but failed.  CSC told him to solve the
PRO 380 problem first, since the 8530 problems were likely being caused
by bad microcode being read.  He ignored them and began swapping out
one board at a time.  Sometimes on boot it complained about a different
board, so for a while it looked like we might have multiple errors.
Finally he replaced the 8530 clock module and the system booted.  He put
everything back the way it had been (except that the Rev 4 RD52 was left
in the PRO) and everything has continued to work for the past 3 months.
The PRO uses that clock signal from the 8530 during boot.
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