bourkej@ul.ie (11/06/90)
Can anyone compare the relative merits of TGV MultiLan and the Wollongong offering for VMX/VMS ? I'm told MultiLan is the bees knees, but does Wollongong live up to it ? John Bourke O-O <bourkej@ul.ie> | Information Technology Department, # _ # University Of Limerick, Ireland. ###
lrb@rrivax.rri.uwo.ca (Lance R. Bailey) (11/14/90)
In article <9611.2735a48f@ul.ie>, bourkej@ul.ie writes... >Can anyone compare the relative merits of TGV MultiLan and the Wollongong >offering for VMX/VMS ? >I'm told MultiLan is the bees knees, but does Wollongong live up to it ? i use wollongong, and have tested multinet, i did not move to multinet because of a certain functionality i needed. when i mailed to ken adelman about this, he had a fix within a day. 1) for functionality i think you will have people argue both sides. 2) most of the net software i see is based on multinet, but more and more are getting wollongong ports (like the news reader i use) 3) for support, well.... the above example shows multinet, email a complaint and they act immediatly. i have complained about wollongong support before and the last time i did so, california phoned me to discuss the matter. I later got some EXCELLENT support in installing the secure ftp product, _however_ of the THREE modification requests i have sent in on their product, i received: three electronic acknowledgements of receipt only two paper acknowledgements of receipt "acknowledgement of receipt" is nothing more than "we got it, when it is resolved one way or the other, you will hear from us. bye." now, one of these mod. req. i labelled URGENT with a note that it adversely affects software which we use on top of the ftpd.exe program -- software that is integral to the running of our operation. in the last month i essentially have sat on my hands waiting for the wollongong god to grin upon me. to be fair, wollongong _does_ support many more platforms, so their resource people are stretched across many platforms. Lance R. Bailey, Systems Manager ================================ box: Robarts Research Institute email: lrb@rri.uwo.ca Clinical Trials Resources Group fax: 519.663.3789 P.O. Box 5015, 100 Perth Dr. vox: 519.663.3787 ext. 4108 London, Canada N6A 5K8