seltzer@nbires.UUCP (Wayne Seltzer) (02/27/86)
Does anyone have their address/telno.? My weekly issues mysteriously stopped coming a while ago. Or maybe they stopped publishing? Guess I can't really tell the difference.
cosmos@druhi.UUCP (GuestRA) (03/03/86)
what it's worth. References: <630@nbires.UUCP> In article <630@nbires.UUCP>, seltzer@nbires.UUCP writes: > Does anyone have their address/telno.? > My weekly issues mysteriously stopped coming a while ago. > Or maybe they stopped publishing? Guess I can't really tell the difference.
wmartin@brl-smoke.UUCP (03/06/86)
Even if the magazine/paper is still being published, I would suspect that the "subscription fulfillment" arm of Communications Week (whether it is in-house or contracted out) is simply incompetent. Let me provide some evidence: I used to get CW, here at the office -- legitimate subscriber, gov't ofice address, all up-and-up. They sent one of the usual "renewal" forms that controlled-circulation publications send out once a year or so. I filled it out and sent it back. Well, it seems that, somewhere along the path from here to there, since this was an oversize business-reply postcard, the USPS's machines tore a corner off which eliminated some of the data they wanted. They took about *3 months* to send that card back asking for the missing data! Now, I was not totally virtuous in this, because their envelope with the returned card got stuck in a pile of to-be-looked-at-later junk mail on my desk and remained unread for about a month more, but I could tell from the dates on the card and their postmark that the main delay was thier fault. In that interval, I had received and sent in another renewal card, and I think that one just plain disappeared, because my CW subscription stopped and then later I got a letter from their "circulation manager" (or some such title), asking why I hadn't renewed, and how I was a valued subscriber, and the usual blah. I wrote them back a description of all this, and since then heard absolutely zilch -- no resumption of subscription, no invitation to re-subscribe, nada. So, if this level of competence had since spread to their other divisions or offices, I wouldn't be surprised if the publication just folded due to general collapse, or that the staff forgot to keep breathing, or something like that... :-) I don't have time to read weekly publications anyway, so I never tried to follow up on this. I much prefer monthlies (which I also tend to stack up unread, but at least they occupy less space... :-). Will