[unix-pc.general] Repair places for a sick 7300???

egray@fthood.UUCP (08/08/89)

Howdy netlanders....

I'm trying to remember the names of the the 3rd party repair places for
fixing out-of-warranty 3b1/7300's....  What ever happened to that place
in Florida???  Does anyone have any suggestions (good or bad) on where
to take a sick 7300?  What can I expect from AT&T as far as cost for
repair of the motherboard???

For anyone who is interested...  Here are the hardware troubles I'm having...

My old 7300 (which I sold a few months back) won't boot.  In fact if
won't do anything at all...  not even any floppy activity on power-up.
All I get is a strange bit pattern that covers the entire screen.  The
hard disk spins up and resets, but there's no disk activity.  The green
LED is lit (it's got power), but there is no "heart beat" LED.  Does
this sound familiar to anyone??

Emmet P. Gray				US Army, HQ III Corps & Fort Hood
...!uunet!uiucuxc!fthood!egray		Attn: AFZF-DE-ENV
fthood!egray@uxc.cso.uiuc.edu		Directorate of Engineering & Housing
					Environmental Management Office
					Fort Hood, TX 76544-5057

bes@holin.ATT.COM (Bradley Smith) (08/11/89)

In article <10900012@fthood> egray@fthood.UUCP writes:
>My old 7300 (which I sold a few months back) won't boot.  In fact if
>won't do anything at all...  not even any floppy activity on power-up.
>All I get is a strange bit pattern that covers the entire screen.  The
>hard disk spins up and resets, but there's no disk activity.  The green
>LED is lit (it's got power), but there is no "heart beat" LED.  Does
>this sound familiar to anyone??
my unixpc does this if shut off for long periods of time.  What I do
is turn on the machine (not even the reset button in the back works)
and let it sit there 30-60 minutes.  Next I (this is not good but it
works) Click the power on and off (fastly).  And hopefully it catches
and the screen clears and boots.  If not I leave it on and try again
in a little while.
-- 
Bradley Smith
Computer Systems Offer Integration Laboratory
AT&T Bell Labs, Holmdel, NJ 
201-949-0090 att!holin!bes or bes@holin.ATT.COM

rjg@sialis.mn.org (Robert J. Granvin) (08/12/89)

>>My old 7300 (which I sold a few months back) won't boot.  In fact if
>>won't do anything at all...  not even any floppy activity on power-up.
>>All I get is a strange bit pattern that covers the entire screen.  The
>>hard disk spins up and resets, but there's no disk activity.  The green
>>LED is lit (it's got power), but there is no "heart beat" LED.  Does
>>this sound familiar to anyone??

>my unixpc does this if shut off for long periods of time.  What I do
>is turn on the machine (not even the reset button in the back works)
>and let it sit there 30-60 minutes.  Next I (this is not good but it
>works) Click the power on and off (fastly).  And hopefully it catches
>and the screen clears and boots.  If not I leave it on and try again
>in a little while.

This is not an uncommon sight.

What happens in some cases is that the hard disk doesn't spin up, or
doesn't spin up correctly.  It sounds like it's happy, but it's really
not.

This suggestion ("jumpstarting" the 3b1 with a fast power cycle) works
in some cases.  Sometimes it takes several tries.  Unfortunately, I'm
not comfortable whacking the power around like that.

Another solution, which I've used and others have (based on my
suggestion and pleads that they don't do it :-), is while off, whack
the side of the cabinet, or lift the front and drop it about a quarter 
to half inch onto the tabletop.

But please, I do not recommend this approach, and if you should
independently develop this idea on your own, you should be aware of 
any damage that could easily occur from it.  (Translated: No way am I
taking any blame for any damage you cause from such a stupid
statement... :-)

-- 
________Robert J. Granvin________        INTERNET: rjg@sialis.mn.org
____National Computer Systems____          BITNET: rjg%sialis.mn.org@cs.umn.edu
__National Information Services__            UUCP: ...amdahl!bungia!sialis!rjg
 "Insured against Aircraft, including self-propelled missiles and spacecraft."

les@chinet.chi.il.us (Leslie Mikesell) (08/15/89)

In article <10900012@fthood> egray@fthood.UUCP writes:

>I'm trying to remember the names of the the 3rd party repair places for
>fixing out-of-warranty 3b1/7300's....

The AT&T service center in San Leandro CA seems to have all the remaining
3b1 parts and fairly reasonable prices (I exchanged a power supply for
about $65).  Call Ben Wollberg at (415) 678-1353.

Les Mikesell