chuqui@nsc.UUCP (Chuq Von Rospach) (05/31/84)
After a few weeks of work we have finally gotten the new version of the
emily post document ready for public consumption. I'd like to publicly
thank all of the people who have helped me turn this document into
something worth releasing to the world at large. My name happens to be on
it but it is definitely a group effort.
We want to make sure that this document reflects the reality of the network
as viewed by the users. We had a wide range of users in the rewrite group
but we want to make sure that the net as a whole tends to agree with us. If
you have comments on this document feel free to mail them either to myself
as nsc!chuqui or to the group as a whole as nsc!emily-post.
chuq von rospach
National Semiconductor
---- emily post ----
A Primer on How to Work With the USENET Community
Chuq Von Rospach (nsc!chuqui)
Introduction
USENET is large collection of computers that share data with each oth-
er. It is the people on these computers that make USENET worth the
effort, and for USENET to function properly these people must be able
to interact in productive ways. This document is intended as a guide
to using the net in ways that will be pleasant and productive for
everyone.
This document is not intended to teach you how to use USENET. In-
stead, it is a guide to using it effectively and efficiently. Commun-
ication by computer is new to almost everybody, and there are certain
aspects that can make it a frustrating experience until you get used
to them. This document should help you avoid the worst traps.
The easiest way to learn how to use USENET is to watch how others use
it. Start reading the news and try to figure out what people are do-
ing and why. After a couple of weeks you will start understanding why
certain things are done and what things shouldn't. There are docu-
ments available describing the technical details of how to use the
software. These are different depending on which programs you use to
access the news. You can get copies of these from your system ad-
ministrator. If you do now know who that person is they can usually
be contacted by mailing to account 'usenet'.
Thoughts on Using the Net
Never Forget that the Person on the Other Side is Human
Because your interaction with the network is through a computer it is
easy to forget that there are people "out there." Situations arise
where emotions erupt into a verbal free-for-all that can lead to hurt
feelings.
Please remember that people all over the world are reading your words.
Do not attack people if you cannot persuade them with your presenta-
tion of the facts. Screaming, cursing, and abusing others only serves
to make people think less of you and be less willing to help you when
you need it.
If you are upset at something or someone, wait until you have had a
chance to calm down and think about it before posting a reply. A cup
of coffee or a good night's sleep works wonders on your perspective.
Hasty words create more problems than they solve. Try not to say any-
thing to others you would not say to them in person in a room full of
people.
Be Brief
Never say in ten words what you can say in fewer. Say it succinctly
and it will have a higher impact. Remember that the longer you make
your article, the fewer people will bother to read it.
Your Postings Reflect Upon You; Be Proud of Them
Most people on USENET will know you only by what you say and how well
you say it. They may someday be your co-workers or friends. Take
some time to make sure each posting is something that will not embar-
rass you later. Minimize your spelling errors and make sure that the
article is easy to read and understand. Writing is an art and to do
it well requires practice. Since much of how people judge you on the
net is based on your writing, such time is well spent.
Use Descriptive Titles
The subject line of an article is there to convince people to read
your article. Tell people what the article is about before they read
it. A title like "Car for Sale" to net.auto does not help as much as
much "66 MG Midget for sale: Beaverton OR." Don't expect people to
read your article to find out what it is about because many of them
won't bother.
Think About Your Audience
When you post an article think about the people you are trying to
reach. Asking UNIX(*) questions on net.auto will not reach as many of
the people you want to reach as if you asked it on net.unix or
net.unix-wizards. Try to get the most appropriate audience for your
message, not the widest.
It is considered bad form to post to net.general and some other news-
group, or to net.misc and some other newsgroup. If it belongs in that
other newsgroup, it does not belong in net.general or net.misc. It is
important that no unnecessary messages be sent to net.general. If it
gets overloaded, people start unsubscribing to it and its usefulness
is impaired.
If your message has a limited geographic interest (apartments, car
sales, meetings, concerts, etc...), restrict the distribution of the
message to your local area. Some areas have special newsgroups with
geographical limitations, and the newer versions of the news software
allow you to limit the distribution of material sent to net-wide news-
groups. Check with your system administrator to see what newsgroups
are available and how to use them.
If you want to try a test of something, do not use a net-wide news-
group! Messages in net.general that say "This is a test" are likely
to cause large numbers of caustic messages to flow into your mailbox.
There are newsgroups that are local to your computer that should be
used. Your system administrator can tell you what they are. There is
a newsgroup called net.test, but it is there for the system adminis-
trators to use to test the network software and should not be used by
anyone else.
Be Careful with Humor and Sarcasm
Without the voice inflections and body language of personal communica-
tions, it is easy for a remark meant to be funny to be misinterpreted.
Subtle humor tends to get lost, so take steps to make sure that people
realize you are trying to be funny. The net has developed a symbol
called the smiley face. It looks like ":-)" and points out sections
of articles with humorous intent. No matter how broad the humor or
satire, it is safer to remind people that you are being funny.
Only Post a Message Once
If you are going to post a message to multiple newsgroups, do not post
to each group separately. Instead, specify all the groups on a single
copy of the message. This reduces network overhead and lets people
who subscribe to more than one of those groups see the message once
instead of having to wade through each copy.
Please Rotate Messages With Questionable Content
Certain newsgroups (such as net.jokes) have messages in them that may
be offensive to some people. To make sure that these messages are not
read unless they are explicitly requested, a program called "caesar"
has been written that will encrypt and decrypt messages. If you post
something that might be offensive to some person or group, encrypt it
with "caesar."
Summarize What You are Following Up
When you are following up someone's article, please summarize the
parts of the article to which you are responding. This allows readers
to appreciate your comments rather than trying to remember what the
original article said. It is also possible for your response to get
to some sites before the original article.
Summarization is best done by including appropriate quotes from the
original article. Do not include the entire article since it will ir-
ritate the people who have already seen it. Even if you are respond-
ing to the entire article, summarize only the major points you are
discussing.
Use Mail, Don't Post a Follow-up
One of the biggest problems we have on the network is that when some-
one asks a question many people send out identical answers. When this
happens, dozens of identical answers pour through the net. Mail your
answer to the person and suggest that they summarize to the network.
This way the net will only see a single copy of the answers, no matter
how many people answer the question.
Read All Follow-ups and Don't Repeat What Has Already Been Said
Before you submit a follow-up to a message, read the rest of the mes-
sages in the newsgroup to see whether someone has already said what
you want to say. If someone has, don't repeat it.
Be Careful About Copyrights and Licenses
Once something is posted onto the network, it is effectively in the
public domain. When posting material to the network, keep in mind
that material that is UNIX-related may be restricted by the license
you or your company signed with AT&T and be careful not to violate it.
You should also be aware that posting movie reviews, song lyrics, or
anything else published under a copyright could cause you, your com-
pany, or the net itself to be held liable for damages, so we highly
recommend caution in using this material.
Cite Appropriate References
If you are using facts to support a cause, state where they came from.
Don't take someone else's ideas and use them as your own. You don't
want someone pretending that your ideas are theirs; show them the same
respect.
When Summarizing, Summarize!
When you request information from the network, it is common courtesy
to report your findings so that others can benefit as well. The best
way of doing this is to take all the responses that you received and
edit them into a single article that is posted to the places where you
originally posted your question.
Take the time to strip headers, combine duplicate information, and
write a short summary. Try to credit the information to the people
that sent it to you, where possible.
Mark or Rotate Answers and Spoilers
When you post something (like a movie review that discusses an impor-
tant detail of the plot) which might spoil a surprise for other peo-
ple, please mark your message with a warning so that they can skip the
message. Another alternative would be to use the "caesar" program to
encrypt the message so it cannot be read accidently.
Spelling Flames Considered Harmful
Every few months a plague descends on USENET called the spelling
flame. It starts out when someone posts an article correcting the
spelling or grammar in some article. The immediate result seems to be
for everyone on the net to turn into a 6th grade English teacher and
pick each other's postings apart for a few weeks. This is not produc-
tive and tends to cause people who used to be friends to get angry at
each other.
It is important to remember that we all make mistakes, and that there
are many users on the net who use English as a second language. If
you feel that you must make a comment on the quality of a posting,
please do so by mail, not on the network.
Don't Overdo Signatures
Signatures are nice, and many people can have a signature added to
their postings automatically by placing it in a file called ".signa-
ture". Don't overdo it. Signatures can tell the world something
about you, but keep them short. A signature that is longer than the
message itself is considered to be in bad taste. The main purpose of
a signature is to help people locate you on the net, not learn your
life story. Every signature should include your return address rela-
tive to a well known site on the network. Your system administrator
can give this to you.
Summary of Things to Remember
Never forget that the person on the other side is human
Be brief
Your postings reflect upon you; be proud of them
Use descriptive titles
Think about your audience
Be careful with humor and sarcasm
Only post a message once
Please rotate material with questionable content
Summarize what you are following up
Use mail, don't post a follow-up
Read all follow-ups and don't repeat what has already been said
Be careful about copyrights and licenses
Cite appropriate references
When summarizing, summarize
Mark or rotate answers or spoilers
Spelling flames considered harmful
Don't overdo signatures
(*)UNIX is a trademark of AT&T Bell Laboratories.
--
From the closet of anxieties of: Chuq Von Rospach
{amd70,fortune,hplabs,ihnp4}!nsc!chuqui (408) 733-2600 x242
I'm sure I have my death ray in here somewhere...