geertj@philica.ica.philips.nl (Geert Jan de Groot) (07/02/90)
[People who don't like stories from satisfied customers, hit 'n' now.. ] More than a year ago, we bought a Visual 640 X-terminal out of curiosity. Since then, we did several things that would make support difficult, like moving to another country (you know, different distributor), etc. By accident, I met Brian Simonelli of Visual technical support at the SUNexpo in The Hague, the Netherlands. When I told him we had an old 640, he became enthousiastic and offered me a free software update. This, while the 640 is an older model (I believe Visual's first model?). He kept word and thus, some weeks ago, I received a new EPROM module with the new software. I thought that the best way of thanking him is to do it like this, in public. Of course, the old module is on its way back.. Geert Jan --8<--nip-nip--------------------------------------------------------------- Geert Jan de Groot, Email: geertj@ica.philips.nl Philips ICA, ..!hp4nl!philica!geertj Weisshausstrasse, Ham: PE1HZG 5100 Aachen, West-Germany phone: +49 241 6003 714 "Programs are like waffles: fax: +49 241 6003 709 you should always throw the first one out" [Standard disclaimers apply] - Sutherland