[net.news] Net-wide surveys -- standards?

wmartin@brl-tgr.ARPA (Will Martin ) (11/18/85)

I just did a "grep surv" of everything in net.announce.newusers and found
no evidence of there having been guidance published for net users as to
the proper use of the net for surveys, and the proper format for such
survey forms. I think this might be an area where something should be
published, and added to the new-user documentation. This is inspired by
running across a very long survey posted by "kozak@mmm", which was
posted to multiple groups as separate independent postings. I will list
below what I think is wrong with this particular survey; maybe this will
inspire discussion that will shake down to a definition of what is
allowable and proper in this area.

I know I can just "n" past such surveys, and there is no compulsion that
I respond to them. I do, in fact, respond to such surveys as I have an
interest in and feel that I can contribute toward. However, I also see
no difference between posting shareware on the x.sources.x groups in
order to get some money in return, and posting a net-wide survey to
gather data for a project or academic research. Both are using the
network to gain some profit (monetary or intellectual -- it makes no
difference), and we've seen a lot of flamage about this lately...

What I found improper about this particular survey:

1) It was posted as separate and distinct messages to many (or at least
several) groups, thus eating up more resources and failing to get marked
as "read" by the latest version/update of news-reading software after
the first encounter.

2) It asked for personal data (date of birth, locations lived over your
lifetime, etc.) -- true, it did not ask specifically for a name, but
only a wizard type can send truly anonymous replies, so the result does
tie personal data to an individual's identifier.

3) It is too long. Of course, this is a subjective evaluation, but it
does take 4 or 5 or more screens to display the full survey, so the
answers will probably include all that plus at least as much again in
response -- so there is a large network mail load if there are a large
number of mailed responses. Also, it takes too long to respond to. This
means that more of peoples' employers' time will be eaten up with this,
and more computer resources. It consists of (after the personal-info
section) thirty-five expressions, and the surveyor is looking for the
terminology people tend to use in these examples. I would think it would
take an half-hour or so to complete, especially if you were fully
participating and thinking about it to any extent.

The kinds of net surveys I would consider "proper" are short, take
little time or thought to respond to, and reveal no personal info
(except maybe your opinion in what you respond, or in choosing to
respond at all). For example, the recent net.tv "five favorite shows"
survey, or one like "what UNIX-based database system does your
organization use?" would be fine. Instead of posting longer surveys, I
would lean toward posting a notice about them, with a mail address for those
interested in participating to send for a copy. (The old argument about
unreliable mail doesn't apply here -- if you can't communicate by mail
with the surveyor in the first place, you couldn't send back your
response to the survey anyhow! So an initial filter to select only those
with open mail channels between them would be a good thing!)

Well, what do you think? Is this a "non-problem" that I have created out
of thin air, or is it something that is worthy of published guidance?

Will Martin

UUCP/USENET: seismo!brl-bmd!wmartin   or   ARPA/MILNET: wmartin@almsa-1.ARPA