caruso@nmsu.edu (01/25/89)
We here at New Mexico State are currently reviewing our maintenance contracts with Sun. We have been on the customer-assisted return, which allowed us to call in a bad board, and receive a new one within 24 hours. We have been pleased with this. Now, Sun is telling us that we are no longer elidgable for the 15% discount offered to Universities since they recently installed an office in the area. My question is 1) Has anybody else out ther experienced this problem with Sun, and how was it handled, and 2) Can anyone supply me with addresses and/or contacts for companies who do Sun maintenace. We would like to find out what alternatives exist. Thanks much. slc Scott L. Caruso - New Mexico State University - Las Cruces, New Mexico CSNET: caruso@nmsu.edu UUCP: {sunpeaks!sunnmex, unmvax}!nmsu!caruso