ari@kolmogorov.physics.uiuc.edu (Aritomo Shinozaki) (03/14/89)
Many contacts with people who administer to Sun networks and workstations, as well as net news and some personal experience lead me to believe that Sun is not doing a good, or even adequate job at support. I have started to e-mail letters to my Sun salesperson with clippings of mail and net news that detail the quality of Sun Support. If others would join, perhaps we can start to get some improvements. Perhaps we should also report poor support as a "Bug" and send reports of poor Sun support to other email addresses @sun.com. Aritomo Shinozaki ari@kolmogorov.physics.uiuc.edu Loomis Laboratory of Physics University of Illinois, Urbana-Champaign Urbana IL, 61801