[comp.sys.sun] New Type 4 Keyboards

lad@uunet.uu.net (lad) (06/07/89)

I hate to beat a dead horse, but I have to ring in with my dislike of the
new Sun keyboards.  Why is Sun making engineering workstations with an
MSDOS keyboard?  Here's what 2 high-ups at Sun have to say:

***********

From: cre@EBay (Conrad Essen)
To: avb@avb, sardina@sunrise.East
Subject: Re:  keyboards

Roy,
        It is hard to please all people all the time, and w/ respect to
keyboards it is IMPOSSIBLE. The corporation made a decision to drop the
Sun 3 because of price, quality, and reducing OMAR numbers, plus many
other reasons. If a customer absolutely insists on the Sun 3 keyboard,
you might ask Specials to see if they can help out. It will cost more
I can asure you that.
        It sounds like the main point users hate is the location of keys,
not the design or feel of the type 4 keyboard? Am I correct ?
Conrad

***********

Another answer, this time from Andreas Bechtolsheim, a Sun founder and VP:

************

From: avb@avb (Andreas Bechtolsheim)
To: cre@darnoc, sardina@sunrise.East
Subject: Re:  keyboards


People tend to develop a psychological preference
for the feel of whatever keyboard they currently type on.

The old (Type3) keyboard is being phased out;
people will need to get used to Type4 with the new products.

**********


Short and sweet, but not much help.

I got those responses from Sun on a mail message I sent to my account rep,
Steve Vogel.  He passed on my mail and those two responses came with a day.  I
have a feeling Sun dosen't give a fat one HOW we feel about the new keyboard,
it seems we're stuck with it.  THIS SUCKS.

What can we do?   Call or email your Sun account rep (the guy who makes the
commissions).  Make him hear you out and then make him pass along your feeling
to his boss(es).  TELL SUN WHAT YOU THINK.  If anough of us do this it MAY
make a difference.  It's at least worth a try.


         Lawrence A. Deleski             |       Silicon Compiler Systems
         uunet!sdl!lad                   |       15 Independence Blvd.
         Cash-We-Serve 76127,104         |       Warren, NJ 07060
         MABELL:  (201) 580-0102         |       Ext. 283