jgb@medisun.med.ucla.edu (J Grant Bristow) (09/09/89)
I can't believe what Sun's telling me! I ordered a SPARCstation in June and still haven't received it! First they told me it was shipping in a month. Then by the end of August. Then September 5th. Now September 27! The reason for the delay was the 19" monochrome monitor. My salesman told me the frame buffers were backordered. Now they say the country kits are backordered! Give me a break! I was at Sun Expo and Scott McNealy admitted that Sun had problems when they switched inventory systems. But he assured the audience the problems were corrected and Sun was "back on schedule". Not to beat a dead horse, I am disillusioned with Sun. Actually, I am pissed! Many thoughts are going through my mind ( DEC ... HP ... IBM - yikes - ....). I'm interested in your experiences. If you ordered a SPARCstation, how long did it take you to get yours? When did you order it? Was it monochrome? Grant Bristow UCLA, Dept. of Medicine
kelso@mimsy.umd.edu (Stephen Kelley) (09/22/89)
In article <1507@brazos.Rice.edu>, jgb@medisun.med.ucla.edu (J Grant Bristow) writes: > I can't believe what Sun's telling me! I ordered a SPARCstation in June > and still haven't received it! First they told me it was shipping in a > month. Then by the end of August. Then September 5th. Now September 27! > yikes - ....). > I'm interested in your experiences. If you ordered a SPARCstation, how > long did it take you to get yours? When did you order it? Was it > monochrome? We (Welch Medical Library, AIS) were *promised* if we were good & sent in our order by the end of June we'd get our 9 SPARCS + 1 SPARCserver (all fully loaded. Read: $$$) we'd get our systems by mid-August. After 3 bogus ship dates we got 4 SPARCS the 2nd week of Sept & they were ***SANS DISKS***. Ever hear of a diskless SPARC??? After major flaming & ranting & raving we were sent 4 the way we ordered them w/in a week & the remaining 5 (stations that is) in another week. We STILL haven't received our server!!!. We're under a rather tight schedule to get a system up (ie some type of prototype by the end of Oct) by the folks who gave us the $$$. We're more than satisfied w/ the performance of the SPARCS but we're ****LESS**** than even mollified w/ SUN.
ekrell@hector.att.com (09/22/89)
There's a big difference in lead time between monochrome and color
SPARCstations. Sun is telling us now that a color SPARCstation has about
45-60 days vs over 90 days for a monochrome one.
We ordered both a color and a monochrome one back in may/june. The color
one arrived in 45 days and the monochrome one arrived a month and a half
after that (for a total of 90 days). I know of several others who are
still waiting for their monochrome 4/60's. It seems like that
configuration is very popular.
Eduardo Krell AT&T Bell Laboratories, Murray Hill, NJ
UUCP: {att,decvax,ucbvax}!ulysses!ekrell Internet: ekrell@ulysses.att.comtrudel@caip.rutgers.edu (Jonathan D. Trudel) (09/26/89)
>I can't believe what Sun's telling me! I ordered a SPARCstation in June >and still haven't received it! >I'm interested in your experiences. We ordered a VME-SCSI adaptor board (well, it's a SunVME (3 connector) to standard VME (2 connector)) a little while ago. Ok, so it's been TWO YEARS since we placed the order, and we've yet to see it. This order was placed under the old inventory system, but even so, orders shouldn't be neglected. We do have our purchase order for the board, and every time we have seen our sales rep we remind him of the order he tells us that he will "try to find it" but that isn't an acceptable answer anymore. There's also this order for Sun Common Lisp (version 3.0) that we've been waiting for, but that's another story... Sun has a fine product line, however, even though a computer company might have the finest systems ever made, if they can't deliver them to the public in a timely manner, they become worthless. Jon
dwells@cs.ucla.edu (David Wells) (09/27/89)
In article <1630@brazos.Rice.edu> ekrell@hector.att.com writes: >X-Sun-Spots-Digest: Volume 8, Issue 131, message 3 of 11 > >There's a big difference in lead time between monochrome and color >SPARCstations. Sun is telling us now that a color SPARCstation has about >45-60 days vs over 90 days for a monochrome one. There is also a lead time difference between 19" and 17" mono 4/60s. Our 2 17" mono, diskless 4/60s arrived in 3 weeks. David
corwin@decwrl.dec.com (Paul Frommeyer) (09/30/89)
We ordered 20 SPARCstations, 8 to be delivered the first week in September (my dates are approximate) and 12 to be delivered by the end of September. Well, the twelve arrived the last week in AUGUST and then the 8 PLUS 3 new workstations just ordered arrived by Sept. 20. Now, of course, we've got 23 users screaming for SPARCstations. Fortunately, ours work right out of the box. :-) On the other hand, Sun saw fit to redesign the SCSI connector but NOT the thick Ethernet connector, so I suppose justice in its way is served. Gotta run, "le0: no carrier" errors await, Cheers, Corwin