merlin@smu.edu (David Hayes) (10/04/89)
I have two Sun-3 systems with broken color monitors. They need new flyback transformers (about $180 each), but Sun refuses to sell the necessary part. They will repair the monitors, though, for only $1500 each. I refuse to pay such extortion. I've been fighting Sun on this for a year now, and I'm giving up on them. I would like to find some other way to get my machines back into service. I'm thinking of using a PC multi-sync type monitor on the Suns. Has anyone tried this? What monitors will, or won't, work? Thanks for whatever help you can give, David Hayes School of Engineering Southern Methodist University merlin@smu.edu uunet!smu!merlin "Argue for your limitation, and, sure enough, they're yours." - Richard Bach
perry@tektronix.TEK.COM (Perry Hutchison) (10/20/89)
In article <2085@brazos.Rice.edu> David Hayes writes: > X-Sun-Spots-Digest: Volume 8, Issue 158, message 13 of 21 > I have two Sun-3 color monitors [which] need new flyback transformers > (about $180 each), but Sun refuses to sell the necessary part. They > will repair the monitors for $1500 each. > I refuse to pay such extortion ... I'm thinking of using a PC multi-sync > type monitor on the Suns ... I can't be sure about color, but the Sun monochrome monitor's horizontal frequency exceeds the upper limit of a Mitsubishi Diamond Scan monitor by something like a factor of 2 or 3. I'd suggest checking with a third-party maintenance company. We have recently started dealing with Apex, in the Seattle area. (Too recently to recommend, either good or bad.) I think there is one somewhere around Boston, also, and there are probably others. I think we found Apex through an ad in Unix World. Another approach would be to take the back off of the monitor, find the actual manufacturer, and see if they will sell repair parts. Most of our B/W "Sun" monitors are actually made by Phillips. The color monitors may also be from someone other than Sun.