[comp.sys.sun] Sun H/W Quality Qontrol

kent@uunet.uu.net (Kent Hauser) (06/28/90)

So what do you do when you get tired of your 3/60 swapping itself to
death? Easy -- add memory. SIMM sockets are there, ready and waiting.

Actually, not so ready.  I know this because when I added memory to my
3/60, I found that the `next' SIMM socket didn't work.  The problem was a
*missing* pin from the underside of the socket.  Nice empty reflowed hole
where a pin should have been.

The only way this could have passed testing is if there was none.  Pretty
bad when you consider that connectors and cables are the most defect prone
components in an electronic assembly.

Thanks Sun.

Kent Hauser			UUCP: {uunet, sun!sundc}!tfd!kent
Twenty-First Designs		INET: kent@tfd.uu.net
(202) 408-0841	

henry@zoo.toronto.edu (06/30/90)

>... when I added memory to my
>3/60, I found that the `next' SIMM socket didn't work...
>The only way this could have passed testing is if there was none.  Pretty
>bad when you consider that connectors and cables are the most defect prone
>components in an electronic assembly.

Did Sun ever guarantee that you could install SIMMs yourself and have them
work?  Betcha they didn't. :-)  Assuming they did a proper job of hardware
quality control (I will not comment on how realistic this assumption is
:-)), they tested the configuration as shipped, on the assumption that
whoever installed field upgrades would test those upgrades and not release
them to the customer until they checked out.

I don't, offhand, know of any manufacturer who tests all possible plug-in
extras when shipping a box without them.

                                         Henry Spencer at U of Toronto Zoology
                                          henry@zoo.toronto.edu   utzoo!henry