hermann@casbah.acns.nwu.edu (Hermann Riecke) (06/05/91)
I have a one-year old SS-1 (color monitor) and wonder whether it is really worth to have a hardware maintenance contract with SUN. Three questions: what are typical hardware problems? how much does such a typical problem cost to be fixed by SUN? how long does it usually take for SUN to fix such a problem if one does not have a maintenance contract? If anybody has experience regarding these questions, I would very much appreciate if they could tell me about it. After all, the maintenance costs amount to a 386/33MHz after only three years. Hermann Riecke Appl. Math. Northwestern U. HERMANN@CHILLY.ESAM.NWU.EDU