davidk@quick.com (David Karr) (06/28/91)
I've noticed that if I have a software problem on our HP systems, I have to get one our system administrators to call the problem into HP system support. Only a select few on our staff are allowed to make calls into the problem center. Is it common to restrict system support this way on other systems? I don't remember this happening with our network of Sparcs, or with our FrameMaker problems. -- Digital Systems International, Inc. David Karr 7730 177th Pl NE dsinet!davidk Redmond, WA 98073-0903 (206) 881-7544 ext. 547