[comp.dcom.telecom] Error reporting by MCI

S.PAE@DEEP-THOUGHT.MIT.EDU.UUCP (09/30/87)

I recently attempted to make a long-distance call with MCI. The call did not
go through; the recording suggested that I call MCI and check on the status
of my account. The MCI account rep. didn't notice anything wrong with th
account. She did try the number I was calling and verified that it was just
a wrong number.

This seems an exceedingly cumbersome (and costly) mechanism for a LD carrier
to handle a wrong number. Is there some technical reason that MCI is doing
so badly, or is this broken for the normal reason?

--phil
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