S.PAE@DEEP-THOUGHT.MIT.EDU.UUCP (09/30/87)
I recently attempted to make a long-distance call with MCI. The call did not go through; the recording suggested that I call MCI and check on the status of my account. The MCI account rep. didn't notice anything wrong with th account. She did try the number I was calling and verified that it was just a wrong number. This seems an exceedingly cumbersome (and costly) mechanism for a LD carrier to handle a wrong number. Is there some technical reason that MCI is doing so badly, or is this broken for the normal reason? --phil -------