MYERSTON@KL.SRI.COM (HECTOR MYERSTON) (10/19/87)
NOTE: Possible dupe, SIMTEL20 address bombed. This is a purely unscientific, anectodal answer to the recent query about the the current state-of-the-art/market in small telephone Key Systems. Key systems continue to get smarter and cheaper. Today they provide most of the functionalities of the late, lamented, electromechanical 1A2 systems with their user-friendly, intuitive buttons and lights as well as many PBX features. (There was, until recently, a distinction between Key Systems and so-called Hybrids which is rapidly vanishing). At the low end, as in the "home" application there are three basic choices: (1) Multi-line sets which act as a "KSU-less" System. (2) True KSUs which require special sets (3) True KSUs which accept ANY standard set. Basically, a Key system takes X outside phone lines (CO lines, Main Lines, 1MBs) and distributes then among Y inside lines (Stations, Extensions). The old 1A2s distributed 5 "outside" lines amongst 5 "inside" lines, this limitation soon dissappeared and today as many as 40 or more "outside" and 100+ "inside" are common. (The "hybrid" issue was largely a fiction caused by the higher rates charged by some Telephone Companies for PBX trunks vs Key System lines). Key sets are usually modular and the model number descriptive of their capacity (XY for inside/outside). So-called "KSU-less" which require no central control (the functions are contained in the sets) and "Plain-set" systems are beginning to appear. The more traditional Key Systems require both a KSU and propriatary sets. Prices range from the high-end, full service outfits like AT&T (Merlin) at about $5K for an 8X16 in NYC to less than $1K for do-it-yourselfs or used gear. I recently installed a "Do-it-yourself" for a friend. Here, without endorsement,is what I found: The system was a Panasonic KX-T616 (there is a newer KX-T61610 which is similar). Physically it looks like a home alarm sysstem, a flat, wall mounted box roughly 5"X14"X17". It uses standard sets, tone or pulse. Inside the cover are RJ-11 connections for the CO lines (up to 6) and the extensions (up to 16). If you open the Box, mount it, plug the phones in and the line cord to AC, you are in Business. Using an ordinary set from one station lets you program it but everything has a logical default setting if you are lazy or techno-phobic. As is, you get: Auto-line Hunt, Hold, Call Back, Call Waiting, Call Splitting, Music-on-Hold, Intercom, Re-dial, Speed Call, Power Failure Transfer etc etc. Options include External Music, Battery backup, Busy Lamp Fields, SMDR, Paging etc etc. Cost: Less than $600 from a parts house in LA. Installation time: 1 hour quick-and-dirty (line cords), 4 hours Bell standards (Punch downs, station wire etc. Catches: Only specialized stores carry Key Systems and seldom sell to the Public, the best and most reliable, Toshiba's Strata Series are sold through distributors who want to sell you installation and maintenance as a package. +HECTOR+ -------