[comp.dcom.telecom] Key Telephone Systems

MYERSTON@KL.SRI.COM (HECTOR MYERSTON) (10/19/87)

NOTE:  Possible dupe, SIMTEL20 address bombed.
	This is a  purely unscientific, anectodal  answer to the  recent
query about the the  current state-of-the-art/market in small  telephone
Key Systems.

	Key systems continue  to get  smarter and  cheaper.  Today  they
provide  most   of   the   functionalities  of   the   late,   lamented,
electromechanical  1A2  systems  with  their  user-friendly,   intuitive
buttons and lights  as well  as many  PBX features.   (There was,  until
recently, a distinction between Key Systems and so-called Hybrids  which
is rapidly vanishing).

	At the low  end, as in  the "home" application  there are  three
basic choices:
		(1)  Multi-line sets which act as a "KSU-less" System.
		(2)  True KSUs which require special sets
                (3)  True KSUs which accept ANY standard set.

	Basically, a Key system takes  X outside phone lines (CO  lines,
Main Lines, 1MBs) and distributes  then among Y inside lines  (Stations,
Extensions).  The  old  1A2s distributed  5  "outside" lines  amongst  5
"inside" lines, this limitation soon  dissappeared and today as many  as
40 or more "outside" and 100+ "inside" are common.  (The "hybrid"  issue
was largely  a  fiction caused  by  the  higher rates  charged  by  some
Telephone Companies for PBX trunks vs  Key System lines).  Key sets  are
usually modular and the model  number descriptive of their capacity  (XY
for inside/outside).

	So-called "KSU-less"  which  require  no  central  control  (the
functions are  contained  in  the  sets)  and  "Plain-set"  systems  are
beginning to appear.  The  more traditional Key  Systems require both  a
KSU and propriatary sets.  Prices range from the high-end, full service
outfits like AT&T (Merlin) at about $5K for an 8X16 in NYC to less than
$1K for do-it-yourselfs or used gear.

	I recently  installed a  "Do-it-yourself" for  a friend.   Here,
without endorsement,is what I found:
	
	The system was a Panasonic  KX-T616 (there is a newer  KX-T61610
which is similar).   Physically it looks  like a home  alarm sysstem,  a
flat, wall mounted box roughly 5"X14"X17".  It uses standard sets,  tone
or pulse.  Inside the cover are RJ-11 connections for the CO  lines
(up to 6) and the extensions (up  to 16).  If you open the Box,  mount
it, plug the phones in and the line cord to AC, you are in  Business.
Using an  ordinary  set  from  one  station  lets  you  program  it  but
everything  has  a  logical   default  setting  if   you  are  lazy   or
techno-phobic.

	As is, you get: Auto-line  Hunt, Hold, Call Back, Call  Waiting,
Call Splitting,  Music-on-Hold,  Intercom, Re-dial,  Speed  Call,  Power
Failure Transfer  etc  etc.   Options include  External  Music,  Battery
backup, Busy Lamp Fields, SMDR, Paging etc etc.

	Cost: Less than  $600 from  a parts house  in LA.   Installation
time: 1 hour quick-and-dirty (line cords), 4 hours Bell standards (Punch
downs, station wire etc.

	Catches: Only specialized  stores carry Key  Systems and  seldom
sell to the Public, the best and most reliable, Toshiba's Strata  Series
are sold  through distributors  who want  to sell  you installation  and
maintenance as a package.

+HECTOR+
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