irwin.pa@XEROX.COM (10/25/87)
In doing some work with habitual and new users of audio-video links (especially Widcom + half duplex audio)*, I have come to wonder how people reacted when they first experienced telephones. Can you refer me to diaries, stories, descriptions, studies, news paper accounts, etc. of people's experience of the phone when it was first introduced (or as it has become available in third world countries)? Many thanks -- Susan Irwin *I am currently studying one particular link (at Xerox PARC) focusing on how people manage amazingly smooth and coordianted conversations/meetings given the somewhat limited audio and video capacity. People new to the link report more trouble (both technically and conversationally) using it then people who use it frequently. I am wondering if people new to the telephone had the same sort of experience.