long@CIC.CS.NET (Daniel Long) (03/02/88)
My upstairs neighbor and I are experiencing the same, intermittent problem with our phones: occasionally, when people call us, the phone keeps ringing even after we pick up the handset. We can (barely) hear the party at the other end (in between rings). Having them call back usually solves the problem. This has been going on for several weeks now but only occasionally (and possibly only with certain LD callers). The Telco office in Arlington, MA is not an ESS (i.e. we don't yet have any calling features such as call-waiting, speed-calling, equal-access, etc). I plan to give Telco a call but I was hoping someone could arm me with the right jargon (or even a diagnosis) to get through the process more easily. Thanks, Dan