coffland@LLL-LCC.LLNL.GOV (Douglas R. Coffland) (06/07/88)
Please post to comp.dcom.telecom.
Subject: Dial 9 vs 911
We at Lawrence Livermore National Laboratory are implementing a new telephone
system. To be specific, we are replacing our existing Centrex service with a
5ESS switch on-site. With the new implementation, we would like to change
our emergency telephone number to 911. This, however, conflicts with dialing
9 for outside calls. We have looked at several ways to work around this.
Some of the work arounds are timeout resolution, another emergency number
besides 911, leaving it alone, and changing the outside access digit.
Of those schemes mentioned, changing the outside access digit from 9 to 7
seems most appealing.
My questions are as follows:
First, is there some other easy way around this problem?
Second, what have other PBX locations done to resolve this
problem? If going to another first digit is the answer, is there some digit
that is more well accepted than 7?
Doug Coffland
coffland@lll-lcc.llnl.gov