[comp.dcom.telecom] dial layouts and misdialed number s

Ralph.Hyre@IUS3.IUS.CS.CMU.EDU (07/27/88)

>Digit            1   2   3   4   5   6   7   8   9   0
>North America       ABC DEF GHI JKL MNO PRS TUV WXY
>UK and France       ABC DEF GHI JKL MN  PRS TUV WXY OQ

This is one instance where I might have wished we followed an overseas
'standard'.  We had a problem with people (trying to) call XXX-JOBS(5627)
for a career development center, but they would confuse '0' and 'O' and dial
XXX-J0(that's Zero)BS instead, ringing our phone instead.
It usually took 2 or 3 calls to convince the person that they were stupid,
but I suppose that's why they were out of work in the first place :-)

When I called the phone company to ask for a number change, they understood
my problem because they had 30 or so lines in a hunt group starting at
YYY-5000, and there was another one of these career places at YYY-5627(JOBS).
Someone would dial 5027 instead and end up ringing a direct line normally
accessed through their hunt group.

					- Ralph