[comp.dcom.telecom] Sprint FONCARD distribution

David_W_Tamkin@cup.portal.com (09/23/88)

R. Michael Gutierrez responded to Alexander Dupuy in Digest v8, #145:

*When I called Sprint to inquire about service, they said that the Foncard was
*available ONLY with Dial-1 (1+, or technically FGD service), and was not avail
*as a "stand-alone" service. MCI (where I work) does offer stand-alone calling
*cards, but you have to specifically ask for stand-alone card service.

When I had two U.S. Sprint accounts, of which only one included 1+ service
(I had only one telephone number, after all), Sprint issued FONCARDs on
both.  I checked again tonight with their customer service department
(it was after hours, so I got the DFW office instead of the Chicago region
office), I was assured that (1) FONCARDs most certainly ARE available on
dial-up accounts [the FONCARD system is the only dial-up service they have
now, so there is no other way!] but that (2) upon opening a dial-up account
and again upon any request for additional FONCARDs, the customer service
representative would probably ask the customer to consider switching his or
her 1+ carrier to U.S. Sprint.

Possibly Sprint has different rules for business and residential customers?
Possibly the Sprint customer service rep misunderstood Mr. Gutierrez?

*any
*subsequent changes will incur a PIC charge, which ranges (for us here in
*California) from $5.26 (Pacific Bell), $8.52 (Nevada Bell), $9.51 (Hawaiian
*Telephone), $12.00 (Centel-Las Vegas), and $13.00 (GTE-California).

In the Chicago LATA, Illinois Bell charges $5.00 (last I heard) and Centel
charges $5.82, which for some reason is one of Centel's favorite prices.

David_W_Tamkin@cup.portal.com  ||  sun!portal!cup.portal.com!david_w_tamkin