[comp.dcom.telecom] Sprint billing errors, again.

nomad@uunet.UU.NET (Lee Damon) (12/21/88)

Way back in my student days I subscribed to Sprint so I could make long
distance calls from my dorm room. When I moved out of the dorm I kept
sprint as my ld carrier. Then they had their billing problems. When I got
a bill for a call that had been made 6 months before, I paid it and said
unto them, "Stop service. Send me one final bill. I will pay that bill and
that is all. I will not pay any bills received after that final bill."

  They said "ok" and sent me what was labeled "Final Bill" and I paid it.

  Two months later they sent me a bill for $50. I ignored it, as I had
told them I would. Two months after that they sent me one for $100. I
ignored that one.

  Yesterday, about a year after receiving the "final bill," I got a letter
from a collection agency. They want me to pay the $102 that Sprint claims I
owe them. I don't feel I do, as they sent me a final bill and I paid it.

What I want to know is, do they (Sprint) have a leg to stand on in this
issue? Can I fight this successfully? (In other words, I don't feel that I
should be responsible for Sprint's bad business practices, and refuse to
pay for their error(s).)

Comments? (Oh, no, I don't still have the bill that was labeled "Final
Bill" I have moved several times since then and things got lost in the
shuffel.)

nomad
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Lee Damon                              UUCP:         verdix!-------
UUCP: verdix!nomad                                          \      \
Internet: nomad@verdix.com         {tektronix,hp-pcd}!orstcs!castle!nomad
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                                                      agora!

     "Say what you like, the bicycle has a great past ahead of it!"

[Yes, they do have the right to bill you. The tariff allows for bills to
be rendered several months after the call was made if billing errors
prevented it being issued earlier. When Sprint responded to your final
bill request, their response was conditional based on your allegations
that no further charges would be incurred. Obviously, new charges came in.]