[comp.dcom.telecom] PINs and Calling Cards as credit cards

wmartin@ALMSA-1.ARPA (Will Martin -- AMXAL-RI) (01/25/89)

The recent discussion on PINs on cards in cleartext, and the Moderator's Note
in Digest #23 on treating a Calling Card like a credit card (in regard to
the individual being responsible for the first $50 in illicit charges on
that card if it is stolen) prompts this note:

First off, here in SW Bell territory, the PIN has *always* been on both the
cardboard SW Bell calling card and the plastic AT&T card. So I was a bit
taken aback when reading the posting of the individual who was outraged
that the PIN was on his new card. I would contend that NOT having it on
the card was the exception, and his telco was merely coming into line with
the other BOC's in putting it on the card. (This is not a claim that
having it on the card is a *good idea*; it just is how things are.)

As regards equating calling cards with credit cards, I think I differ
with the moderator on this. Also, I would be interested to see references
which state that the calling card actually does fall under the federal
credit-card regulations. As I recall, I never did request a calling
card. It was sent to me by the telco on their initiative. I seem to
recall that credit cards sent by an issuer when there was no specific
request or application for them made by the individual do NOT fall under
the $50 rule, but that those are specifically exempted. Also, I don't
think that credit cards can legally be sent out to non-requesters, like
they used to be. (If you recall, years back, firms like oil companies
would send out credit cards en masse to college graduating classes and
suchlike groups. That no longer happens. I think that was made illegal.)

Since I haven't changed phone service in many years, I have no way of
knowing how calling cards are now distributed. Maybe some others on the
list can post their experiences; do you get a calling card in the mail
automatically without requesting it when you set up new phone service?
Or do you have to specifically request one to receive one (in writing or
just verbally)?

The other aspect that makes me wonder if calling cards are legally
equivalent to credit cards is the fact that there is usually a secondary
element of identification with the use of a credit card. In person,
there is a signature. For telephone orders of merchandise to be shipped,
some firms will ship only to the address-of-record of the credit card
holder. (This latter admittedly breaks down, especially with regard to
having gifts shipped to other people at Christmas, etc.) Plus there is
a verification or check with the credit card company for charges over a
certain dollar amount.

Calling cards have no such secondary identification, nor do they have
the verification process. (If they DID have the PIN issued separately,
and require the user to type it in to complete the call, like an ATM
requires for a transaction, then they *would* have a secondary
identification, of course.) I believe that the calling-card-number info is
stored and then run through the billing process in batch mode daily,
right? So the use of a stolen calling card or an illicitly-acquired
number would only be detected after-the-fact in that batch run. (I may
well be wrong on this -- maybe there is a massive central on-line database
to catch illegally-used calling card numbers as they are used. Is there?
There would have to be one for each LD carrier, I guess...)

All this leads me to contend that calling cards are not legally the same
as credit cards. Therefore, we cannot maintain that regulations referring
to credit cards apply to calling cards. However, that doesn't mean that
tarriffs or contracts do not contain wording that may actualy result in
the obligations of a calling card holder being similar to those of a
credit card holder. But that would then differ with each issuer.

Will Martin

edell%garnet.Berkeley.EDU@ucbvax.Berkeley.EDU (Richard Edell) (01/27/89)

According to a copy I have of "Regulation Z - Truth in Lending" (published
by the Board of Governors of the Federal Reserve System) public utility
credit is exempt from Regulation Z (Section 226.3.c); and it is this
regulation (Section 226.12 - Special Credit Card Provisions) that provides
the consumer protections we're talking about (card must be requested,
$50.00 limitation of cousumer libility, etc.).  If Regulation Z is the
only source of these protections and if public utility credit is exempt,
then these protections do not apply to consumer credit.  But, I guess you
can call Calling Cards credit cards.

(Note: this exemption only applies to public utility services (not equipment)
for which the charge are regulated by any government unit.)

-Richard Edell

steve@apple.com (Stevie Lemke) (01/29/89)

Sorry if this has already been discussed (don't know how I could've missed
it, but anyway...):

Is the four digit PIN on a calling card computed from some sort of algorithm
or is it randomly assigned for each phone number?  It just seems strange that
just about any phone anywhere can instantly tell if you dialed the correct
PIN that corresponds to your calling card number.  I realize computers are
really fast these days and all, but I just thought it might be some sort of
algorithm or something.  However, that brings up the issue of what happens
when someone discovers your number and you have to request a new one, so they
can invalidate the old one.  I've never had this happen, so I'm not sure what
the procedure is.  The only thing that got me thinking about this was this:

I have a calling card from GTE for my home phone.  I recently called AT&T to
ask them for one of the magnetic (plastic) cards since my paper one doesn't
work in the neat AT&T phones with card readers.  I gave the AT&T employee my
phone number, but not my LD PIN.  She said the card that would be sent to me
would have the same PIN as my GTE card.  I was wondering if this was some
sort of "PIN-sharing" they have worked out, or if they use this "algorithm".
I guess it must be a database, but does anyone have any more positive info.
on this?

----- Steve Lemke ------------------- "MS-DOS (OS/2, etc.) - just say no!"
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karl@ddsw1.mcs.com (Karl Denninger) (01/29/89)

In article <telecom-v09i0036m02@vector.UUCP> comdesign!ivucsb!steve@apple.com (Stevie Lemke) writes:
>X-TELECOM-Digest: volume 9, issue 36, message 2
>
>Sorry if this has already been discussed (don't know how I could've missed
>it, but anyway...):
>
>Is the four digit PIN on a calling card computed from some sort of algorithm
>or is it randomly assigned for each phone number?  It just seems strange that
>just about any phone anywhere can instantly tell if you dialed the correct
>PIN that corresponds to your calling card number.

A few years back I knew a person who had a matrix (on paper) of the mapping
for these numbers.  It was _SIMPLE_; only one or two digits of the "PIN"
controlled whether the number you entered worked, and those digits mapped to
your phone number.  The algorythm was also 'dense' in that more than one
mapping was valid (I got curious about the table and mapped my own phone
number -- the number calculated did NOT match the one the Telco had issued
but BOTH worked!)

Thus it was possible (but highly illegal) to bill calls to numbers like
"1-555-000-0000"!   These calls would COMPLETE -- who knows where the bill
went to.  I assume that eventually these calls would end up in the "no such
account" bin, and someone would get interested in them.....

The worst part of this, of course, is that given a person's phone number you
could bill calls to their line (!)

Supposedly the information came from a group of people at a local university
that had done a computer analysis on a large number of valid CC #s to derive
the algorythm.  Who knows if that part was true..... or where they got the
"large number of valid CC#s" to start with..... for all I know he figured it
out himself.

I've no idea if this kind of thing is possible anymore - - but some years
ago it certainly was!  I would assume the telephone companies have something
better than a simple digit-mapping scheme now if it is still based on an
internal computation at all.

--
Karl Denninger (karl@ddsw1.MCS.COM, ddsw1!karl)
Data: [+1 312 566-8912], Voice: [+1 312 566-8910]
Macro Computer Solutions, Inc.    	"Quality solutions at a fair price"

johnl@ima.ISC.COM (01/30/89)

In article <telecom-v09i0036m02@vector.UUCP> comdesign!ivucsb!steve@apple.com (Stevie Lemke) writes:
>Is the four digit PIN on a calling card computed from some sort of algorithm
>or is it randomly assigned for each phone number? ,,,

It's random.  My cousin who runs a little telco in western Vermont had to
write a program for his computer to make up PINs for his few customers who
want calling cards.  The PINs are all stored in a huge replicated data base.
He said that there is a very complicated multi-step procedure to get his
updates into the data base.

As has been noted before, AT&T shares calling card numbers with the local
operating companies, other LD companies generally don't although they are
starting to now.

Regards,
John Levine, johnl@ima.isc.com