[comp.dcom.telecom] Internat'l calling card woes

kerns@ihlpb.ATT.COM (02/02/89)

I had another problem with International Calling Cards.

While in Europe last month, I had no trouble using a
public telephone in France and Germany - and getting
connected to a US operator using my trusty AT&T calling
card.  In Switzerland, you can't use a public phone on
the street, but must go to a PTT office where they can
connect you.

But Austria was a different story.  On a public phone
on the street I couldn't use my calling card, because
the operator had to call me back - and there are no
numbers on public phones.  So I went to the PTT office
and explained that I wanted to call a US number using
my international calling card.  They claimed there was
absolutely no way they could do it.  (They were willing
to collect the call charge right there, or make a
collect card.)  So I called from my hotel, and was hit
with a 300% surcharge when I checked out.  $70 for my
hotel bill, $90 for my phone call - about 15 minutes worth.

Last time I call anyone from a hotel, especially in Europe.

John Kerns
AT&T Bell Labs