[comp.dcom.telecom] Wrong Number Problems

Kenneth_R_Jongsma@cup.portal.com (02/03/89)

Recently, a company competing with our local operating company
published a phone book. As an inducement to use the directory, they
created a "free" service, similar to 976 service. That is, you dial
a local number, wait for an answer, then dial any one of 1000 different
codes to get a short recording with movie schedules, nationwide
weather, tv schedules, etc.

Today, the local paper reported that people are skipping the middle
digits. Instead of 957-4468 <wait> 1000, they dial 957-1000. This of
course is driving the people with the more popular numbers (such as
Joke of the Day and All My Children Update) up the wall. We are talking
over 50 wrong numbers a day! Of course, the company has volunteered to
pay the costs of changing the person's number, but noone wants to do
that. I expect things will die down as people learn how this works, but
for the time being, it's a real hassle. It's also funny, if you aren't
on the receiving end:

"A local casket company, for instance, has been getting errant calls
from users looking for updates on "All My Childre." I talked to a man
at the casket company, who didn't want himself or the business identified.
But he told me, in so many words, that when he answers the phone, the line
goes dead.

I'm sorry. That's not funny."