[comp.dcom.telecom] 540 ripoff

wrf@ecse.rpi.edu (Wm Randolph Franklin) (02/21/89)

NYS just fined a ripoff outfit that advertised a "GOLD" card if you
called 540-GOLD.  Several hundred people who did, and stayed on the
line for a minute, were billed $50 (FIFTY DOLLARS).  Needless to say
their gold card had no relation to Mastercard or Amex.  They were also
contacting people with an illegal autodial operation that would not let
the victim hang up to free the line.  I think now they're required to
say at the start of the call that there is this charge.  But what about
people whose hearing is bad or English poor?

People in every state should have the right to disable this use of
their phone as a no limit credit card.  In fact, the default status
should be disabled, and phone customers should have to enable it, and
perhaps specify a $limit, if they want to use it.

[Moderator's Note: Illinois Bell was one of the first telephone companies
to offer 900/976 blocking at no charge, no questions asked. We do not have
'540' service here -- yet -- but I assume any variation on it here would
get free blocking. Here you can block 976 or 900 or both. The operator is
unable to complete the connection for you. Out-of-LATA 976 calls cannot be
blocked, but then they are only billed at regular long distance rates
anyway.   PT]