[comp.dcom.telecom] Operator Assist Calling Card Calls

DREUBEN@eagle.wesleyan.edu) (DOUGLAS SCOTT REUBEN) (03/24/89)

Hello!

A few days ago, I was making a calling card call from a rotary (Bell)
payphone, and when I asked the operator for the lower rate since I
couldn't Touch-Tone the calling card number in myself, she said she
allready knew and was billing me at the lower rate.

This makes me wonder: How do the operators (Bell and AT&T) know that
it's a rotary phone? Does the equipment detect a rotary call and
signal the operator? Or is there just a large database of payphones
that tell the operator that it's a rotary?

The reason I'm asking is that at a Touch-Tone phone they seem to
know that I can dial it in myself, and ask me if there is any
problem as they will have to charge me the higher rate if there isn't
a problem.

Thanks,

-Doug

DREUBEN%Eagle.Weslyn@Wesleyan.Bitnet
DREUBEN@Eagle.Wesleyan.EDU

dave@rutgers.edu (Dave Levenson) (03/25/89)

In article <telecom-v09i0105m07@vector.UUCP>, DREUBEN@eagle.wesleyan.edu)
(DOUGLAS SCOTT REUBEN) writes:

> A few days ago, I was making a calling card call from a rotary (Bell)
> payphone, and when I asked the operator for the lower rate since I
> couldn't Touch-Tone the calling card number in myself, she said she
> allready knew and was billing me at the lower rate.
>
> This makes me wonder: How do the operators (Bell and AT&T) know that
> it's a rotary phone? ...

The CCIS database has information provided by the local operating
company indicating which directory numbers are supposed to have
touch tone service.  While the information is not entirely
up-to-date, the intent is that if you dial a 0+ call from a rotary
phone, your call should be routed directly to the operator.  If the
same call is dialed from a line which is on record as having touch
tone service, you'll get the MCCS Logo (Bong!) tone first.

This same database is supposed to indicate the existence of a
calling-card for every authorized user, to provide card-number
validation.

It also contains the translation of 800 numbers into their POTS
equivalent numbers for routing toll-free calls.  It indicates which
numbers are coin telephones (which are invalid destinations for
collect calls).

--
Dave Levenson
Westmark, Inc.		The Man in the Mooney
Warren, NJ USA
{rutgers | att}!westmark!dave