[comp.dcom.telecom] Caller ID and crank calls

DREUBEN@eagle.wesleyan.edu) (DOUGLAS SCOTT REUBEN) (03/23/89)

I've been reading the postings about Caller ID, and find that the main
argument FOR implementing caller ID and/or not having caller ID blocking
is to prevent crank calls.

Now while I think caller ID may stop SOME annoying calls, it will
not in any way affect the majority of them. The phone company itself
(SNET, NYTel, N.E. Tel, etc.) states in their literature that most
crank calls are made by people who know you, and generally they
did not just pick your number out of the book. Crank callers usually
call for a reason, thus may not be very readily deterred, and may even
be MORE motivated to call if discovered. Hence, once a crank caller
discovers that you have caller ID (either you tell them or the Telco
contacts the crank and asks them to stop or whatever they do) they
will move to another phone.

Thus, while being discovered may make some crank callers hesitate
from calling back again, I am afraid many will simply go to a
payphone, put in a dime (or whatever) and call you from there. And
if you block that specific payphone, well, there are plenty of other
coin phones around. Of course a crank caller can also call collect from
another LATA (this happend a few times to me, but I was never billed for it
even though people at my number accepted the call - I guess the
operator realized it was a crank call). Or, as was mentioned previously,
the caller could use a non-Bell Calling Card (Sprint, MCI, etc) and
make the call that way (although that will, with some effort, give
the crank caller away if someone pursued it far enough).

Hence, the only way to prevent annoying calls that I know of is to
get an unlisted number. Having Caller ID may be cute for a while,
and may deter some annoying solicitation calls, etc., but as
a practical way to get rid of crank calls, very doubtful.

Anyhow, that's my opinion...

-Doug

DREUBEN%Eagle.Weslyn@Wesleyan.Bitnet
DREUBEN@Eagle.Wesleyan.EDU

msmith@topaz.rutgers.edu (Mark Robert Smith) (03/30/89)

Well, it would seem to me that being able to give the crank's number
to the police, and having it on your machine is a fairly good
deterrent.  It's not easy to get a number onto your Caller*ID machine
without them actualy calling you, and I'm sure the police would
consider it convincing evidence.

Here at Rutgers, a Hispanic activist got a long series of racist calls
form a few freshmen.  She followed up on it with the police, they
traced the calls with the aid of NJ Bell, and now the frosh are facing
a $5000 fine and 90 days per call.

I'd say it's a useful deterrent.  How many cranks are gonna call you
long distance or from a pay phone?

Mark
--
Mark Smith (alias Smitty) "Be careful when looking into the distance,
RPO 1604; P.O. Box 5063   that you do not miss what is right under your nose."
New Brunswick, NJ 08903-5063    rutgers!topaz.rutgers.edu!msmith (OK, Bob?)
msmith@topaz.rutgers.edu