telecom@eecs.nwu.edu (TELECOM Moderator) (04/20/89)
Sharon (see above message) asks how to find out the number on the telephone being used if the number on the dial is wrong or is not there at all. I think we all know asking the operator for the number will almost always result in the operator telling you its none of your business. Either you are the subscriber and know your own number, or maybe you are just trying to find out the unlisted number of the phone you are using. In some communities, a recorded announcement is available which will give you the number you are calling from; but this does not seem to be very common. Here in Chicago, quite a few (not all) exchanges have the ability to recite your number to you -- if you know where to call to get it. The numbers are always 1-200-xxx-yyyy, but they change from one prefix to another, and they seem to get changed on the same prefix about once a month or so, perhaps out of spite by the technicians; who knows. I knew one of them for phones in the Chicago-Franklin office, and had great fun listening to it recite the numbers on the various outgoing trunks on the Rolm PBX I was using when I called it. A week later it was not in service. If you know for a fact the number you are on, you can verify it (but who needs to verify a fact, right) by dialing 1-200-that number. You will get a high pitched tone with a break in the tone every two or three seconds. 1-200-any other returns re-order tone. Bear in mind, this is Chicago; I can't speak for other communities. This still does not resolve the question of how to find out the number being used. There are two approaches: Make a collect call (or credit card call) to your home number or some phone under your control. When the bill comes, note where it says the call came from. If you do not want to wait a month for the bill to arrive, and need the information now, there is another, less forthright approach, which will probably interest the {Risks} readers among us. The other technique involves making a person to person call, and asking the operator to leave word for your party. For example, if your friend Joe Doakes was en route to New York City, and was going to be staying at the Waldorf Astoria, you'd probably call 212-355-3000 person to person, and have the operator leave word with the hotel operator. They used to call it an 'Operator 8 leave word'. When the operator asks where should Mr. Doakes call you to return your call, tell the operator "just give this number, I will be right here". So in her effecient way she will instruct the Waldorf Astoria operator to have Mr. Doakes return the call to Mr. Smith at 312-xxx-yyyy. Thank you operator! Thank you indeed. The operator who thinks twice about it -- which most of them don't -- will split the connection while she passes the number. The reason I say it never occurs to them to cut the calling party out of the line is because I frequently get collect calls from people and I want to bill it to my AT&T Calling Card to take advantage of Reach Out rates late at night. Before I pass the card number to the calling operator, I always have to tell her to split the connection so the caller will not hear my PIN. Of course this latter approach, of calling a non-existent person and leaving word for a call back is quite simply, fraud. I would suggest the former approach, where you at least pay something for a phone call. Patrick