Kenneth_R_Jongsma@cup.portal.com (04/26/89)
Regarding the question if overseas callers can reach 800 and 900 service (area code) numbers in the US. The answer is no. Since 800 and 900 service is mapped to an undialable trunk number, there is no dialable equivilent. Now, there are a couple of caveats: First: AT&T is offering a new 800 service for low volume users where they will "forward" 800 calls to your basic local number. Obviously, if you know the local number, you can dial direct and pay the usual rates. Second: USA Direct is not as direct as they advertise. I needed to call United Airlines to reconfirm a flight from Austrailia. Since the local office was closed, I thought "No Problem, I'll just call back to the US and ask the AT&T operator to give me United's US 800 number. I realize I will have to pay the overseas rate, but at least they can connect me." Wrong. Even though AT&T advertises USA Direct as getting connected to an AT&T operator _in the US_, she stated she could not dial the 800 number. I had to get a local Chicago number for her to dial. Ken
AI.CLIVE@mcc.com (Clive Dawson) (04/28/89)
From: Kenneth_R_Jongsma@cup.portal.com Subject: Re: Overseas 800/900 Access Date: Wed, 26-Apr-89 07:49:50 PDT Regarding the question if overseas callers can reach 800 and 900 service (area code) numbers in the US. The answer is no. ... This isn't quite correct. AT&T has recently begun offering 800 service to callers from Mexico. Clive -------
e118-ak@euler.berkeley.edu (e118 student) (04/28/89)
{{{{ quoted text edited -chip }}} >From: Kenneth_R_Jongsma@cup.portal.com >Regarding the question if overseas callers can reach 800 and 900 >service (area code) numbers in the US. The answer is no. Since >800 and 900 service is mapped to an undialable trunk number, >there is no dialable equivilent. ... "Can overseas callers reach 800 numbers?" YES! I have done it myself. From Australia, as a matter of fact, from a payphone in Hobart Airport. I simply dialed 0011-1-800-XXX-XXXX and pumped in coins. However, later I was dialing an 800 number and figured on being on hold a while, so I wanted to charge it to a US calling card number. No go. The operator wouldn't even attempt the call, even though I told her I had dialed the number myself successfully. Moral of the story: sometimes machines are smarter than people. -- Linc Madison = e118-ak@euler.berkeley.edu