[comp.dcom.telecom] Implementation of 911 Enhanced Service through PBX

SWINGLERS%baylor.bitnet@eecs.nwu.edu (Steve Swingler) (05/11/89)

     911 will be inplemented here (Waco, Texas) later this year.  Our PBX
(Northern Telecom SL1-XT) has the capability to send caller information to
the CO (ESS) either by ANI or AIOD.  The 911 implemention team was satified
with knowing that a call came from Baylor University and leaving it at that.
But we felt with over 4000 telephones on campus, we should do a better job
of providing locations to the emergency services.  We are now investigating
the possibility of providing extensions whenever a call is made to 911.

     Has anyone else set up 911 location information service from a PBX.
Please send any recommendations, advice, and experiences.


Thank You

Steve Swingler
Baylor University
Center for Computing and Information Systems
Waco, Texas

(817) 755-2711

jjs@ihlpy.att.com (Sowa) (05/12/89)

In article <telecom-v09i0160m04@vector.dallas.tx.us> SWINGLERS%baylor.bitnet@
eecs.nwu.edu (Steve Swingler) writes:

>X-TELECOM-Digest: volume 9, issue 160, message 4 of 8

>     911 will be inplemented here (Waco, Texas) later this year.  Our PBX
>(Northern Telecom SL1-XT) has the capability to send caller information to
>the CO (ESS) either by ANI or AIOD.  The 911 implemention team was satified
>with knowing that a call came from Baylor University and leaving it at that.
>But we felt with over 4000 telephones on campus, we should do a better job
>of providing locations to the emergency services.  We are now investigating
>the possibility of providing extensions whenever a call is made to 911.

>     Has anyone else set up 911 location information service from a PBX.
>Please send any recommendations, advice, and experiences.

>Steve Swingler

Steve,

This is an interesting operation. How are you proposing
sending more digits/extensions other then the phone
numbers administered by your local operating company?

If you are only getting basic 911 service without
ANI/routing capabilities sending more information from
your PBX own't help the PSAP.

On the other hand, if you are going to connect into an
Enhanced 911 PSAP I have a few questions.  An Enhanced
911 PSAP has an address database that must be
maintained by someone, how or will the university keep
the database informed of extension moves. Will the PSAP
even want to know about these numbers?  If you are
going into an E911 PSAP could it even handle a DN
followed by an extension? I didn't think E911 was
currently capabile of this. If the E911 is going to be
used for routing the calls and your university is split
over multiple juristictions I believe most of the call
routing will be based on the PBX trunks billing number
now originating extensions, since that is a reason for
most PBXs to provide extensions not necessary known to
the local switching offices.