[comp.dcom.telecom] The High Cost of Telco Features

Michael_Krause.henr801E@xerox.com (06/02/89)

I'm getting nauseous hearing about all of these phone services being talked
about on this dl.  You people toss references to the services around like
they're free or something.  (Sarcasm mode has been on since the begining of
this msg, no hook-up charge involved).  In Wayne County, NY New York Tel
will let us, those of us who already pay over $35 just for the grand
pleasure of using the noisey, intermittant pulse only services of a private
line, will let us pay an additional $2.21 per month to be able to dial our
phones with TONES!!  And if we sign up for these services before July 21 we
won't be charged the $9.20 hook-up charge!!  We can also enjoy the
furturistic features of call waiting, call blocking, speed dialing (max of
8 numbers) and who knows what all else as a package deal.  Buy now to avoid
the $15.50 hook-up charge and you can then begin to pay $13+ per month.
Sorry, you missed the deadline, Sarcasm Mode turned off.
Is NYT for real, do real people in the rest of the world get charged rates
like this?  It's not like NYT has to get out of their chair or anything to
enable these services, is it?  I thought it was bad when I paid a base rate
of just over $30 to get a lousy connection that might let me carry on a
short 300 bps modem conversation to my office just 30 miles away, long
distance at that.  Do I really want to pay almost $50 per month to utilize
the telephonic state of the art?

Mike Krause
Xerox Corporation

The remarks above are my own and do not reflect the opinions of any other
irrational human being.

rdr@killer.dallas.tx.us (Dean Riddlebarger) (06/06/89)

[ Large paragraph questioning the high cost of local service and
  features deleted........]
[ Basic question: Is this cost rational, and why don't we talk about
   it more?]

Well, you probably don't see a lot of discussion about this because
talk in this group tends to be towards features and other technical
material.  The fact that local service, from the RBOCs as well as
independent telcos, is quickly stripping away any possible cost
benefits from LD competition, has been duly noted.  But, since the
realistic [pragmatic?] solution is to band together and petition
or pester various state and federal agencies, there's not much more
we can do in this group.  So, while it would be nice to see a serious
surge in telco activism sparked within the net, I think you will find
that most people would rather just deal with the tech side.

FYI, you are not alone out there on the coast.  Both here in Cleveland
and back in Chicago I found that my local service costs far outstripped
my LD in terms of price/performance.  Feel any better....?  :-)

Dean Riddlebarger
Systems Consultant - AT&T
216-348-6863 [work]
uucp: att!crfax!crnsnwbt!rdr

lars@salt.acc.com (Lars Poulsen) (06/06/89)

In article <telecom-v09i0186m03@vector.dallas.tx.us>
                 Michael_Krause.henr801E@xerox.com writes:
>                                        In Wayne County, NY New York Tel
> [pulse-only private-line service is over $35/month]
> [tone dialing offered as a new service for $2.21/month, $9.20 hook-up]
>furturistic features of call waiting, call blocking, speed dialing (max of
>8 numbers) and who knows what all else as a package deal.  Buy now to avoid
>the $15.50 hook-up charge and you can then begin to pay $13+ per month.

>Is NYT for real, do real people in the rest of the world get charged rates
>like this?  It's not like NYT has to get out of their chair or anything to
>enable these services, is it?  I thought it was bad when I paid a base rate
>of just over $30 to get a lousy connection that might let me carry on a
>short 300 bps modem conversation to my office just 30 miles away, long
>distance at that.

These rates are certainly much higher than what the much-maligned GTE is
charging me; for $22.50/month I get two private lines, one tone and one
pulse. For another $6.50/month I could get a feature pack; I am not
taking any of those, though; I think this is grossly overpriced. One new
offering has me intrigued, though: They have just announced a new
expanded feature pack which includes camp-on !!! I think it was
$11/month for *all* optional features.

Is that a true camp-on, or is it just "busy number redialing" (which is
the official name) ? I'd expect camp-on for local calls, redialing for
toll calls. It always seems to be toll calls that get the frustrating
permanent busy. And for a couple of hundred dollars, I could buy a very
fine demon dialer of my own :-).

/ Lars Poulsen <lars@salt.acc.com>     (800) 222-7308  or (805) 963-9431 ext 358
  ACC Customer Service                Affiliation stated for identification only
                  My employer probably would not agree if he knew what I said !!