MJK2660@ritvm.bitnet (Mike Koziol) (07/07/89)
Recently I've seen some postings on problems with getting dialtones on ESS systems. I have a slightly different problem. Two years ago Rochester Telephone installed an ESS (model unknown to me) and since then I've had a problem of hanging up and being able to place another call. If I should misdial and get an intercept message (ie That number is not in service), I try to hangup and get a dialtone and I can't. I keep hearing the message over and over again. Also if I call someone and the phone is ringing, but no one answers, I can't hangup. This doesn't happen all of the time but several times a week. I have to hang the phone up and wait, wait, wait (up to 20 minutes, most of the time 5 or 6 minutes). When the line does finally clear the bell on the phone "bings" once and I'm back in business. I've tried disconnecting all of my extensions (4 extensions, 1 answering machine) but this doesn't seem to have any effect. Any ideas what might be causing this?