judice@kyoa.enet.dec.com (L. J. Judice (DTN: 323-4103 FAX: 323-4533)) (07/20/89)
I like my Sony "Integrated Speakerphone/Answering Machine" a lot. But it does have a very annoying problem. Wondering if anyone else out there finds this with their Sony or other manufacturers. On the bottom, one can select "60 seconds", "VOX" or "CPC (calling party disconnect signal)" as the mode for selecting how messages are terminated. The problem is that when CERTAIN people call my machine, it regularly hangs up on them in the middle of a conversation. It tends to affect female callers with soft voices most frequently. I've tried calling it from my other line, and whispering, and low and behold, random hang ups in all three modes. Checking the handy, 60 page instruction book, there is some microscopic small print indicating that "whatever mode you select, the device may hang up if it the calling party isn't loud enough." My outgoing message now asks callers to "speak up or I'll hang up on you", which is good for laughs. But this is a pretty annoying problem, and it sounds (from the tiny print in the instructions) like a known bug. /ljj