[comp.dcom.telecom] Dial Pad Arrangements

OLE@csli.stanford.edu (Ole J. Jacobsen) (08/04/89)

The recent discussion brought back memories of my first message to this
list almost 6 years ago, I have enclosed it verbatim (I am still real
proud of those diagrams!):


Date: 15 Nov 83 12:55:44+0100 (Tue)
>From: ole@nta-vax (Ole Jorgen Jacobsen)
To: TELECOM@ECLC
Subject: Dialling arrangements etc.


        Hello friends in the telephone world,

        I only just subsrcibed  to this list and while reading through the
        the archives I noticed a couple of questions  relating to dialling
        arrangements which I will answer herein.

        First of all "Telegrafverket" is  the old  name for the  Norwegian
        Telco, now  called  "Televerket". Don Lynns  phone was  made by EB
        which is Elektrisk Bureau an LM Ericsson sister company in Norway.
        The dial is the "Oslo" or "X" dial as explained below. EB now make
        our new fancy Tastafones which are "Touch Tone Compatible".

        On the subject of dials:

        There are (at least) 3 types of dials in use worldwide:

         o The "Z" dial is the most common (Internationally) and it looks
           like this:


                        (4) (3)
                      (5)     (2)
                     (6)       (1)          Pulses correspond to digits
                     (7)                    (10 pulses for 0)
                      (8)      \\
                        (9) (0)


         o Next comes the peculiar "Oslo" or "X" dial:
           (Also used in New Zealand?)


                        (6) (7)
                      (5)     (8)           Still 10 pulses for 0 but
                     (4)       (9)          the rest is inverted
                     (3)
                      (2)      \\
                        (1) (0)

        The Oslo dial  is only used  within the city itself, we are 10
        miles out of  Oslo and  have the Z dial, it  is apparently too
        expensive  to re-strap the old exchanges so  we are stuck with
        the two  incompatible phone types until  it all dies and  goes
        TT/digital.


         o Finally, in Sweden the shifted "Y" dial is used:


                        (3) (2)
                      (4)     (1)
                     (5)       (0)         Similar to the "Z", but
                     (6)                   shifted so that 0 gives
                      (7)      \\          one pulse and 9 gives ten.
                        (8) (9)


        I am  not sure  what the  basis of  all this is, but can only
        assume "Historical Reasons".

        Just before  the new  Tastafones went  into production here a
        couple of years ago, it was decided to have the keypad layout
        DIFFERENT to your  favorite Ma Bell. The reason is apparently
        that  people familiar with calculators should not have to re-
        program their hands when shifting  to the new phones, I guess
        it makes sense, but it  is still a bit wierd.  The keys still
        give the same DTMFs of course so that our phones would work on
        your system and vise versa.

             7  8  9                        1  2  3
             4  5  6                        4  5  6
             1  2  3                        7  8  9
             0  *  #                        *  0  #

           Our  keypad                     Your keypad



                     Enjoy International Standards!

                                Ole J Jacobsen
                                Norwegian Telecommunications
                                Administration
                                Research Establishment
                                N-2007 Kjeller
                                Norway
                                +47 2 73 91 75
                                ole@NTA-VAX


        <OLE>
        <370>

-------

euatdt@euas11g.ericsson.se (Torsten Dahlkvist) (08/07/89)

In article <telecom-v09i0274m02@vector.dallas.tx.us> OLE@csli.stanford.edu
(Ole J. Jacobsen) writes:

>        Just before  the new  Tastafones went  into production here a
>        couple of years ago, it was decided to have the keypad layout
>        DIFFERENT to your  favorite Ma Bell. The reason is apparently
>        that  people familiar with calculators should not have to re-
>        program their hands when shifting  to the new phones, I guess
>        it makes sense, but it  is still a bit wierd.  The keys still
>        give the same DTMFs of course so that our phones would work on
>        your system and vise versa.
>
>             7  8  9                        1  2  3
>             4  5  6                        4  5  6
>             1  2  3                        7  8  9
>             0  *  #                        *  0  #
>
>           Our  keypad                     Your keypad
>

To the list of "Famous Mistakes"-quotes, should be added the telecom-group
(I'm not sure exactly who participated) who in the early 70:s ran an
investigation of people's attitudes towards keypad layouts. They found
that most users learned to use the "1-on-top" keypad, as used on most phones
around the world today, slightly quicker than they learned the "calculator-
style" keypad. The unfortunate conflict between the two lay-outs was noted
but the general conclusion was that "there are so many more phones than
calculators in this world that if we decide on a new lay-out, IT will be
the standard."

Of course, a few years after this, the silicon revolution came around and
everybody got at least three pocket calculators before they got their first
keypad phone. Some countries, like Norway and Denmark, who have held on to
their Telco monopolies very long and have been late in converting to DTMF,
have been able to force a change of style on their keypads. I believe the
Danish lay-out (same as the Norwegian above) was actually passed as a law
by their Parliament which even makes it _illegal_ to sell a phone with a
different style of keypad in Denmark. Not that I know of anyone ever trying
to enforce that law against small-scale dealers, but a large company like
Ericsson would be very careful to "toe the line" when selling to Denmark.

/Torsten

Additional disclaimer: Even though I work for a subsidiary of Ericsson and
have in the past been involved in the actual design of some of their products,
I am now in no way connected to such activities and my interest in these
matters is purely for nostalgic reasons. I am not in any way acting as
a representative of Ericsson and the opinions expressed are strictly my own.

 Torsten Dahlkvist                        ! "I am not now, nor have I ever
 ELLEMTEL Telecommunication Laboratories  !  been, intimately related to
 P.O. Box 1505, S-125 25  ALVSJO, SWEDEN  !  Dweezil Zappa!"
 Tel: +46 8 727 3788                      !        - "Wierd" Al Yankowitz