[comp.dcom.telecom] Telephone Service At Navajo Nation

telecom@eecs.nwu.edu (TELECOM Moderator) (08/11/89)

Francis Mike is the general manager of Navajo Communications Company, the
phone service for the Navajo Nation, an Indian community located in and near
Chinle, Arizona. He has some unique burdens to overcome in providing phone
service to a people who live miles apart in a remote area. Navajos do not
live in large clusters. They prefer to be in small groups, generally isolated
even from others of their nationality.

Mike notes that when people live together, the traditional phone system
works just fine, but when they are scattered, most companies cannot justify
the cost of service, with the miles and miles of wire serving a very small
number of people.

Enter Ultraphone, a system that is bringing phone service to the Navajos
via radio instead of cables, for about one-eighth the cost of a conventional
system.

International Mobile Machines (makers of the Prive-Code device mentioned
recently in the Digest) began working on what would become Ultraphone back
in 1981. Its first installation was in September, 1986, for Mountain Bell
in the Douglas, Wyoming area.

In November, 1988, the Federal Communications Commission decided the time
had come for radio to improve rural phone service. To accomplish this,
the Commission established a Basic Exchange Telecommunications Radio Service
and allocated several frequency channels to it.

Twenty groups or companies are investigating or have installed Ultraphone
in such diverse areas of the United States as St. Lawrence County, NY and
the sparsely populated Southwest. Mike said Navajo Communications introduced
it in November on the 25,000 square-mile reservation, an area of land which
is equivilent in size to West Virginia that is home to 175,000 people.

Now, demand exceeds supply, he said. Navajos are up on technology. They
all have television, and many have other modern home appliances. Now they
want to have telephones also.

The key to Ultraphone is digital radio technology, using an encoder to
covert voices into binary code, for transmission as a radio signal. Beamed
to a tower atop a mesa nine miles from the town of Chinle, the signal is
relayed to its destination, where it is decoded by a transceiver. Users
converse over standard phones; the magic is transparent to the users who
simply lift their reciever and dial their call in the usual way.

The signal covers a circle with a radius of 37 miles, so subscribers of
Navajo Communications have the benefit of being able to make a 75 mile
'local call'. The service is a little more expensive than telecommunications
in a larger town though. Bills for basic service run $15 - $23 per month,
according to Mike.

Navajo Communications has invested about $750,000 in the system. At present,
they have about 100 subscribers out of 460 potential subscribers possible.
New subscribers are signing up as fast as Ultraphones become available,
according to Cecil Jones, technician for Navajo. He said there is frequently
a delay in getting the units from the factory, but they hope to connect
at least another two hundred subscribers in the next few months. Jones
estimated it would cost at least $6 million to run actual wire pairs to
the same clusters of buildings.

I don't know about the rest of you, but I think this is one of the neatest
new ideas in several years. Mike stressed that Ultraphones are not, strictly
speaking cellular phones, although the operating principles behind Ultraphone
are much the same as cellular service, however.

And to think that 'Carterphone' started this whole dizzying spiral of
changes we have seen in the past several years in much the same way: by
linking the radio and the telephone to make a more desirable system of
both!


Patrick Townson

morris@jade.jpl.nasa.gov (Mike Morris) (08/11/89)

Com'on, Patrick.  You describe Ultraphone, and give no pointers.
How about a address or a phone number?  You know that your text
is going to hit thousands of readers, and somebody is going to
want to follow up on it...

No flame, just a very mild simmer...  :)

--
Mike Morris
UUCP: Morris@Jade.JPL.NASA.gov
#Include quote.cute.standard   | The opinions above probably do not even come
cat flames.all > /dev/null     | close to those of my employer(s), if any.

[Moderator's Note: Okay, for Mike and Fred, and other interested parties,
information on Ultraphone and its application in the Navajo Nation can be
obtained from Navajo Communications Company.

Headquarters: 602-871-5581     Business Office: 602-674-3441      PT]

goldstein@delni.enet.dec.com (08/12/89)

In article <telecom-v09i0289m02@vector.dallas.tx.us>,
telecom@eecs.nwu.edu (TELECOM Moderator) writes...
>In November, 1988, the Federal Communications Commission decided the time
>had come for radio to improve rural phone service. To accomplish this,
>the Commission established a Basic Exchange Telecommunications Radio Service
>and allocated several frequency channels to it.

Okay, you've whetted my appetite.

What frequencies do these run on?  No, I don't want to try and decode
them, I just wonder what band they're on.  (900 Mhz area?  S-band microwave?)
This (radio for local loops) is one of those "obvious" things that the
FCC sat on for years, so I'm glad to see that there are finally
frequencies allocated to it.
    fred