ilya@polya.stanford.edu (Ilya Goldberg) (08/16/89)
Just got this notice with this month's bill from Pacific Bell. It seems that they (CPUC) want to increase the regulation of payphones. The leaflet is only a summary of the complete proposal on which hearings have been scheduled. Here is the text of the main points: ----- 1. Rate stability - The price of local calls from all pay phones will be 20c per call, for five years. 2. Free access to necessary services - All pay phones will provide free access to emergency, repair, directory assistance, "800" numbers, and the local telephone company Operators when users dial "0". 3. Clear signs and instructions - All pay phones will have clear signs indicating rates, dialing instructions, free access, the identity of the pay phone vendor, and the long-distance carrier serving the phone. 4. Enforcement - Prices approved by the CPUC will be enforced. 5. New "Pay Station" Service Charge - An additional charge of 30c may be charged for each "0+" call (i.e. collect calls, calls billed to third numbers or credit cards). This charge is a new rate and is in addition to the 40c surcharge applied to calling card calls or the $1.00 surcharge applied to collect calls. {comment: Pac bell charges 40c for credit card calls, at&t charges 80c. I am not sure if this 30c surcharge will apply to all "0+" calls or only intra-lata "0+" calls} ----- It seems that there is a compromise being made between the pay phone service providers and customers. Customers get points 1+2 in exchange for the new charge in point 5. Well, it seems that customers lose! Before the competition was allowed, customers already had all the benefits mentioned above provided by the BOC which owned all payphones. Now, if the customers agree to pay an extra 30c for credit card and collect calls, the benefits will remain. And I thought competition was allowed in order to reduce prices! Ilya Goldberg ilya@polya.stanford.edu