john@apple.com (John Higdon) (08/16/89)
With the strike at Pac*Bell and elsewhere droning on without much
evident progress, the decline in service is becoming apparent. Every
other word out of the mouth of a strike fill-in person is a reference
to the work stoppage and how they can't help you. Every operator
service is prefaced with "Due to the work stoppage...".
If an airline is on strike, do you stay home? Or worse, do you buy a
ticket and then stay home. What we are being told by our operating
companies is, "Due to the fact that we have a labor problem (for which
we were at least partly responsible), we will provide you, our
customer, with substandard service at full price. During this time we
will be saving a great deal of money, but will have no fear that we
will lose your business because you have nowhere else to go."
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John Higdon | P. O. Box 7648 | +1 408 723 1395
john@zygot.uucp | San Jose, CA 95150 | M o o !