[comp.dcom.telecom] A History of Phone Service at MIT

John_McNamara_office@es.stratus.com (09/15/89)

Recent  postings  by Bob Clements and Peter Desnoyers concerning
MIT's Dormitory Telephone Service ("Dormphone") bring to mind  a
number of fond memories.  Please forgive the mention of specific
names,  but it simplifies the telling of the story.  In 1914 (?)
a young man named Fredrick E.  Broderick went to work  for  MIT,
which  was  at  that time still located in Boston.  By 1918, MIT
had moved to its Cambridge  location,  and  another  young  man,
Carlton  E.  Tucker, graduated (his thesis was on the effects of
air pressure on underground trolley car operation, bespeaking an
interest in railroads and transit that lasted all his life).

In  addition  to  his  interest in railroads, Carlton Tucker was
very interested in telephones.  During the next thirty years, he
rose to full professorship in  the  MIT  Electrical  Engineering
department,   while   simultaneously   managing   MIT's  growing
telephone systems.  I say "systems" because there were two:  one
rented from New England Telephone, and an MIT-owned system.  The
MIT system consisted of a small 100-line SXS system that  served
the  EE  department  (providing dial service long before the NET
system went dial in 1941) and two manual  switchboards,  one  in
the  graduate  student residence (150 lines) and one in the East
Campus dormitories (550 lines).  The MIT system  was  maintained
by   Professor  Tucker's  friend  Fred  Broderick,  who  ran  an
instrument room in the EE department.

In  1949,  MIT  built the first of the West Campus undergraduate
dormitories,  Baker  House.  New   AECO   SXS   equipment   (300
self-aligning  plunger  lineswitches,  30 first selectors and 30
connectors) was installed to provide a phone in every one of 250
rooms.  In addition, when MIT  purchased  the  nearby  Riverbank
Court  residental  hotel a few years later and converted it into
Burton House / Connor Hall, 25 lines from Baker  were  run  into
that building to provide corridor telephones, each serving about
20  people.  Lines  from  the  Baker  SXS system appeared at the
Graduate House and East Campus manual boards (only about 4 lines
each).  The Baker System was fairly reliable,  except  that  the
lineswitches had a preference chain (of contacts) that often got
dirty,  resulting  a  loss of dial tone for up to 100 users.  In
addition, the dial tone  generator  was  really  a  buzzer,  and
occasionally   failed.   Upon  one  such  occasion,  maintenance
personnel replaced it with a tape "Dial  Dammit,  Dial  Dammit".
The  Baker  system was maintained by students supervised by Fred
Broderick, beginning a tradition / fraternity  that  would  last
for 40 years, half of them under Broderick's direction.

Sometime  in the late 50's a student approached Professor Tucker
with the idea of buying some surplus SXS equipment from a  South
Sea  island  location and fully automating the dormitory system,
which at that  time  consisted  of  100  SXS  lines  in  the  EE
department,  300  SXS lines in Baker, and about 700 manual lines
in Graduate House and East Campus.  Professor  Tucker  explained
to  the  student  that the freight costs would be excessive, but
the idea stuck in his mind.

In  about  1960, when Bob Clements and I were both Freshmen, the
John Hancock Company equipment (3400 lines of AECO SXS) came  on
the  market.  According  to  one  story,  MIT dragged their feet
about getting the equipment, and the "newest" equipment had been
sold before Professor Tucker could convince MIT to pick  up  the
remainder,  about  2000  lines.  Indeed,  three  of the 100-line
groups that MIT purchased bore date  stickers  "1922".

During  the  1961-1962  period, Bob Clements and a couple others
(from the original "WTBS" - the MIT station) put  the  equipment
together,  and  he and I and others installed dial telephones in
the rooms.  On September 1, 1963,  the  system  went  completely
dial,  with  roughly  1500  lines in service.  The equipment was
located in three separate locations spread over the campus,  and
included  non-aligning  and  self-aligning  plunger lineswitches
(see Bob Clement's posting for the difference), linefinders, and
lots of selectors and connectors.

We had lots of variety.  Some of the lines in the Graduate House
were  party lines with Tip Party / Ring Party selective ringing.
Some of the connector switches were Trunk and Level Hunting, and
were used for dormitory  desks  and  student  activities.  Power
systems  included  70  ampere  motor generator sets, large glass
cased batteries, and the motor-driven Variac kludge  that  Peter
Desnoyer  mentioned.  (The  latter  was  given to us by NET.  It
used a Whetstone bridge circuit that compared the office battery
to a reference battery.  Current  flow  in  the  center  of  the
bridge  operated polar relays that flipped field capacitors in a
220V  motor  that  operated  the  Variac.  The  Variac  in  turn
regulated Tungar rectifier tubes.)

Since  this  was  5  years  before  Carterphone,  there  was  no
connection to the outside world,  and  there  was  no  operator.
With  the advent of Carterphone, various interconnection methods
were employed, including one where the MIT operator (at the  NET
owned  switchboard)  used  one  cord  set to set up the call and
another (via a second jack)  when  the  called  party  answered.
Needless to say, disconnections were common.

In 1976, the NET PBX (about 7000 lines of SXS) was replaced with
a  CO  Centrex  (1A  ESS).  Shortly  thereafter,  direct  inward
dialling was installed between the CO and Dormphone,  permitting
anyone  in  the world to call into 40-50 year old equipment.  As
Larry Lippman has pointed  out,  a  good  ear  is  an  important
maintenance tool, and it was easy to tell the difference between
the slow and irregular dial pulse strings generated by Dormphone
dials,  and  the crisp and rapid perfectly timed digits incoming
from the ESS.

Since  MIT  did  not  want  to  have  to  bill the students, all
outgoing calls were credit card / collect / third party, and all
incoming calls were greeted with a  recorded  message  "This  is
MIT,  collect  and  third  party  calls are not accepted at this
number".  The recorded message was stored digitally and was  the
highest  tech  thing  ever  to grace Dormphone.  It was also the
subject of  several  hacks,  as  people  would  break  into  the
exchange and change the recording.

During the late 70's and early 80's, additional dormitories were
added  to  the  West  Campus,  and  equipment was purchased from
American Optical and other sources, to bring the total number of
lines in service up to about 2800.

Meanwhile,  the  ancient  equipment,  including the 300 lines of
1922 equipment, continued to serve well past its 40 year  design
life,  and  remained  in  service  until  August  1988, when MIT
installed a 5ESS purchased  from  AT&T.  All  of  the  Dormphone
equipment  was scrapped.  Fred Broderick's name lives on amongst
MIT students as a  station  at  the  Tech  Model  Railroad  Club
(recipient  of  a lot of Western Electric college gift equipment
via Fred).  Carlton Tucker's name also is immortalized in a TMRC
station (he was the TMRC faculty advisor), and in a follow-on to
his  Wire  Communications  course,  6.311  Telephony.   To   me,
Dormphone lives on as the most fun job I ever had.