[comp.dcom.telecom] British Telecom Delays Centrex Launch

pkh%computer-science.nottingham.ac.uk@nsfnet-relay.ac.uk (Kevin Hopkins) (09/18/89)

Computing, a weekly trade mag, ran a small article as follows on 07.09.89.
Reprinted without permission though the magazine does not have a copyright
notice so it seems that they don't mind.

My comments in thingies ()

BT WITHHOLDS VERDICT IN CENTREX TRIAL

British Telecom (BT) is conducting  an in-house trial  of a centrex service
but is still undecided on a date for its launch.

Rival Mercury  (the only other  long-distance carrier in the UK) introduced
its 2110 Centrex service in May 1987 and, soon after, BT announced its own,
Centel, but did not implement it after teething troubles with the switch.

Centrex services  use software to   run the operation  of  a pabx  from the
public network.

A BT spokesman said: "We have had an in-house trial of a centrex service to
gain operational experience, but we are still finalising a business plan.

"We want to make sure that when we do start the service, we will be able to
deal with all our customers' requirements.

"We  realised the  concept  of centrex  involved  far more  than    just an
alternative to a pabx.  It offers, in effect,  private network services run
on the public exchange," he added.

As BT decide on  when  to launch  a   service, Mercury  is  increasing  its
customer base. According to  a spokesman, it has  more than 20 customers at
over 35 sites.

"Centrex has proved to be a very competitive product and is already a major
contributor to to Mercury's profits," he said.

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| K.Hopkins%cs.nott.ac.uk@nsfnet-relay.ac.uk | Kevin Hopkins,		      |
| or    ..!mcvax!ukc!nott-cs!K.Hopkins	     | Department of Computer Science,|
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