JDurand@apple.com (09/18/89)
I have noticed a disturbing trend in companies using automated attendent systems. With an automated attendent, it's even easier for twits to call you than it was with a Centrex system. The result of this is most if not all extensions in an office are programmed as "away from my desk" so the call is routed to the voice-mail system. Now if you are in a company that is set up this way and you are trying to reach someone else who is also "away from his desk", you might as well send a letter since neither one of you will ever talk directly to the other. I design voice-mail and automated attendent hardware, but I use a standard answering machine to screen my calls so that I can pick up any call that sounds important. Maybe I should add an option like this to the voice-mail systems we design? Any ideas? Jerry Durand, Durand Interstellar, Inc., sun!cup.portal.com!jdurand
gallaher@ames.arc.nasa.gov (Gary Gallaher) (09/20/89)
In article <telecom-v09i0386m05@vector.dallas.tx.us> portal!cup.portal.com!JDurand@apple.com writes: >.... I design voice-mail and automated attendent hardware, but >I use a standard answering machine to screen my calls so that I can >pick up any call that sounds important. Maybe I should add an option >like this to the voice-mail systems we design? Any ideas? >Jerry Durand, Durand Interstellar, Inc., sun!cup.portal.com!jdurand Sounds like a great feature, Jerry. I know a lot of people who use their answering machines that way, so there must be a "market".-- Gary G. Gallaher, 180 New Montgomery St., Room 602, San Francisco, CA, 94105 1 415 545-7590 || UUCP {ames,pyramid,sun,att,bellcore}!pacbell!pbseps!gary