bmk@mvuxi.att.com (Bernard Mckeever) (09/29/89)
Sounds like IBT and PAC BELL have lots to look out for in the next few weeks. When the Cubs get in the World Series this could happen again. A quick note to our moderator that I will share with others. Patrick, you mentioned that during heavy traffic when dial tone is delayed that you stay off hook and use your speaker phone to detect dial tone. As I recall in an article published in the local operating company internal newspaper [pre-divestiture], all ESS machines were being re-programmed with a new algorithm for heavy traffic. They will now process the last offered call first. The reasons that were stated at the time were: 1. The call had a better chance of compleating because the caller was unlikely to abandon the call when dial tone appears in the normal time frame. 2. Many more callers would be unaware of the problem because most people do not make multiple calls. 3. Retries would be fewer because calls with a low probability of completion would wait the longest for dial tone. Anyway this is about as close as I can recall from memory. Can somebody from IH shed some light on this.